Celeriac
Well-Known Member
- Messages
- 1,065
- Type of diabetes
- Treatment type
- Tablets (oral)
Waitrose has an option for no substitutions but Ocado doesn't. I've been shopping with Ocado three years now and I've had two substitutions. Both times, the driver didn't bring the non-organic food from the van, just checked that we didn't want it verbally.
I think that there are so many food fads and weird diets out there, that when people have an actual big problem e.g. diabetes, celiac, then the brains of customer service agents glaze over and don't take them seriously.
I think that there are so many food fads and weird diets out there, that when people have an actual big problem e.g. diabetes, celiac, then the brains of customer service agents glaze over and don't take them seriously.