Swim 22 rewards- have you received yours

Hi,
I did the swim 22 for diabetes uk this year.
I was told by email that rewards from fundraising would be sent out from 1st July- it is now 2nd august.
I have received a certificate but nothing else and wondered if anyone else had received their usb duck or towel.
Prior to this they were good at responding to emails but now I am getting no response at all.
Feeling frustrated as my daughter also did this challenge and I do not feel it is helpful to show youngsters that when you are promised something it will not happen. I feel we should honour promises.
Just interested to know if they are just delayed or if others have had theirs.
they also promised me first refusal to purchase a towel if there were any spares- that hasn't happened either.

 

they haven't responded to emails since June hence why I wondered how others had got on- I know it was discussed here a few times during the event.

 

sorry- I should have said thank you. I was very proud of myself as I need spinal surgery and have 2 frozen shoulders so it was hard work but I enjoyed it

 

I have to say it really did help both my back and my shoulders- when I started I struggled to do half a length in front crawl- by the end I could do 2 lengths without stopping and usually did 1 length of breast stroke followed by 1 crawl- managing between40-60 in a session. (a good improvement for struggling to walk after the first 16 lengths)