Grrrrrr! I had a missed call from the gp surgery monday morning so I rang up. First the woman on reception said there was no record of a call having been made then she said she'd found the logged call and I had to go in and get a form for a blood test. Ok says I, what blood test? She said the form didn't say then said oh it's for the HbA1c. So I asked to make an appointment with the dn and she said 'No, it doesn't work like that, you have to come in and collect the form and then make an appt at the local hospital or at a larger surgery".
I was confused and said my bloods had been being taken by dn but the receptionist said that that was what was written on the form and I had no option but to collect it in person. So, off I trundles today to get the sodding form and I put it in my bag without reading it. While I was there I thought I'd ask about having my test results printed out and was told that because I am online with the surgery they couldn't print out my results! This I know to be wrong but I came home and had a cuppa and read the form. On it says to arrange an appt with the dn at my surgery! I could have made an appt there and then or on the phone yesterday, what is wrong with these people? If there is a wrong way to do owt they'll find it.