Good luck buddy, I hope you get things sorted soon. You would not believe the antiquated and unusable computer systems we have at DVSA, but still we do our best to serve.Thanx Dave, I appreciate all you say and definitely appreciate that we need to make sure we're all safe to drive. Part of my frustration is the fact that had a competent person read what I wrote on my application to renew my licence this could have been all avoided. I'm convinced that what happened is that some admin clerk just typed in the dates that I put on my application and that generated an automatic letter banning me and refusing to renew my licence. The letter that they sent stated, "We have received medical information as part of this enquiry......". The only thing they received is what I sent them and they hadn't enquired about anything. To my mind, if they are working with a reduced number of staff then they need to seriously look at their processes and drag themselves into the current century. They are dealing with tons of paperwork when, in fact, a lot of it could well be automated. A number of their forms are available electronically but they can't be filled in and submitted electronically. Other forms are only available in paper form and must be filled out by hand. Presumably, someone at the DVLA either has to enter the info into their system or scan the paper document and upload that to their system. All very antiquated and labour intensive. I have written to my MP and to the MP who heads up the Commons Transport Committee. My MP has written to the DVLA on my behalf but, as of this morning, had not received a reply from them. Many thanx again for your input Dave. I really appreciate that & I know that I'm not the only one suffering because of the DVLA's gross inefficiency.
I've been waiting since last Xmas when I stupidly told them I'm now on insulin. They cannot get a reply from gp and gp reception refuse to push gp or let me see them to discuss it.
Thanx Sue, My GP is a diabetic specialist and I was under his care when I was on the industrial strength antibiotics that caused all the problems. Before coming to our surgery my GP was at the diabetic clinic at our local hospital.Hi @spacebod69, you can phone the DVLA and ask them to contact your Diabetic Consultant instead of your GP. The DVLA needs to confirm your status with a medical professional that knows you. It doesn't have to be your GP. Sue x
Sorry @DMM49, I was aiming at spacebod69 because he's having problems with his GP cooperating with the DVLA. Mind you I'm quite jealous if you have a GP who's a Diabetic specialist! Hang on to them!!!!!Thanx Sue, My GP is a diabetic specialist and I was under his care when I was on the industrial strength antibiotics that caused all the problems. Before coming to our surgery my GP was at the diabetic clinic at our local hospital.
Thanx Sue. I missed what you were responding to there. I have absolutely no complaints about my diabetic care here. My GP is super and the team at our hospital clinic is great as well. Feeling very fortunate.Sorry @DMM49, I was aiming at spacebod69 because he's having problems with his GP cooperating with the DVLA. Mind you I'm quite jealous if you have a GP who's a Diabetic specialist! Hang on to them!!!!!Sue xx
You may want to look very carefully at the DVLA's definition of "severe hypo". They class it as one where you required someone else's help to recover. If someone helped you but you could have helped yourself then that doesn't count. Good luck with yours.I applied for my driving license in the January of this year, and only received a decision in august! terrible service which I was highly irritated at. I rang many times and often got as rude response telling my I 'did not understand' how it worked and they would not tell me what was happening with my application. mine too was declined due to 2 'severe' hypos which I found difficult to accept as I have good hypo awareness and have never fainted due to a hypo, it just took me over an hour to raise my blood sugars. interesting to see I am not the only one who feels this way
Yes, All insulins!Sorry to digress and sorry for my ignorance but are you meant to inform DVLA if you have just started on Lantus ?
I signed it last night using my iPad as we were away staying in a hotel. I did notice today that it had been closed. Looks like I got in just under the wire.I have just replied DMM49. By the way did you manage to sign the petition as I had an email this morning to say it's now been closed and can't see if people can still sign it as its been open for a year today?
Thanks Helen
Well you can not blame the DVLA for refusing a licence if you do not show the required evidence of testing at least twice a day, that is written in black and white. As you are on insulin even for a car licence you have to test before you drive.I'm type 2, have been since 2004. First on medication then on insulin from 2012. They took my 7.5 tonne entitlement off me and just stripped me of all classifications bar a car and a transit van. As a self employed driver of 6 years that inhibits what work you can do and recently had a prospective contract to be a bus driver pending a provisional license from the dvla, which was refused because no evidence of testing blood sugar levels twice a day but they were in contact with my doctors to confirm NO hypo's or incidents due to mismanagement.
Hate them with a passion.
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