Thanx Dave, I appreciate all you say and definitely appreciate that we need to make sure we're all safe to drive. Part of my frustration is the fact that had a competent person read what I wrote on my application to renew my licence this could have been all avoided. I'm convinced that what happened is that some admin clerk just typed in the dates that I put on my application and that generated an automatic letter banning me and refusing to renew my licence. The letter that they sent stated, "We have received medical information as part of this enquiry......". The only thing they received is what I sent them and they hadn't enquired about anything. To my mind, if they are working with a reduced number of staff then they need to seriously look at their processes and drag themselves into the current century. They are dealing with tons of paperwork when, in fact, a lot of it could well be automated. A number of their forms are available electronically but they can't be filled in and submitted electronically. Other forms are only available in paper form and must be filled out by hand. Presumably, someone at the DVLA either has to enter the info into their system or scan the paper document and upload that to their system. All very antiquated and labour intensive. I have written to my MP and to the MP who heads up the Commons Transport Committee. My MP has written to the DVLA on my behalf but, as of this morning, had not received a reply from them. Many thanx again for your input Dave. I really appreciate that & I know that I'm not the only one suffering because of the DVLA's gross inefficiency.