nicklea1987
Newbie
- Messages
- 1
Hi, I have recently been advised by my GP to join a gym, having just started a new job in a new city he also advised this would be a good way for me to meet people. I signed up with virgin gym, the staff were helpful and the facilities are fantastic. The registration form had an area to fill out with regards to any medical conditions which may affect ability to exercise, naturally i informed the staff that i had diabetes type 1.
I received a phone call a day later informing me that my membership was suspended until i provided a doctors note. i then contacted my GP to get this to which they informed me that they do not provide doctors notes for the gym as outlined by the GMC> having had it suggested to me to exercise more by the staff of the surgery this seemed bizarre that they were unwilling to facilitate this and sent me back to the gym with a note from the council and GMC outlining the fact they do not provide doctors notes anymore.
I was then informed by the gym that my failing to provide a doctors note meant that i could not remain a member and that i would be refunded my joining fee and first moths payment. i informed the manager of my frustration having just finishing a days work and cycling 4 miles to the gym to be told that i could not join the gym because i have diabetes type 1 he informed that it was policy that they do not let people join who have a medical condition without a doctors note.
I raised my compliant with head office and the GP surgery both of which have been very unhelpful. Virgin head office staff who i spoke with informed me that because "i am ill" virgin can't be responsible for my well being if anything went wrong.
Just wondered if anyone else has had this or a similar experience?
Cheers
I received a phone call a day later informing me that my membership was suspended until i provided a doctors note. i then contacted my GP to get this to which they informed me that they do not provide doctors notes for the gym as outlined by the GMC> having had it suggested to me to exercise more by the staff of the surgery this seemed bizarre that they were unwilling to facilitate this and sent me back to the gym with a note from the council and GMC outlining the fact they do not provide doctors notes anymore.
I was then informed by the gym that my failing to provide a doctors note meant that i could not remain a member and that i would be refunded my joining fee and first moths payment. i informed the manager of my frustration having just finishing a days work and cycling 4 miles to the gym to be told that i could not join the gym because i have diabetes type 1 he informed that it was policy that they do not let people join who have a medical condition without a doctors note.
I raised my compliant with head office and the GP surgery both of which have been very unhelpful. Virgin head office staff who i spoke with informed me that because "i am ill" virgin can't be responsible for my well being if anything went wrong.
Just wondered if anyone else has had this or a similar experience?
Cheers