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Two Year Mystery Solved - BD Autoshield Needles Failing To Deliver!

Discussion in 'Diabetes Discussions' started by PansyP, Apr 3, 2017.

  1. PansyP

    PansyP Type 2 · Well-Known Member

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    For almost two years I have been getting so very frustrated with the reliability of BD Autoshield needles. More than often no insulin and I have a huge box of unusable needles. Today I actually looked more closely at the orange rubber core and the problem has been that the needles have been inserted upside down in them!

    [​IMG]

    (Yes, now I can report this to Yellow Card - https://yellowcard.mhra.gov.uk or take them back to Boots.)
     
    • Like Like x 1
    #1 PansyP, Apr 3, 2017 at 10:13 AM
    Last edited: Apr 3, 2017
  2. Dairygrade

    Dairygrade Type 1 · Well-Known Member

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    Pansyp that's a bad mistake to make by one of the leading manufacturers good job you noticed it can you let us know how you get on with returning them etc it would be good to know what bd has to say? Thanks
     
    • Friendly Friendly x 1
    #2 Dairygrade, Apr 3, 2017 at 12:01 PM
  3. PansyP

    PansyP Type 2 · Well-Known Member

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    I will do! I have gathered about a full box worth and it adds further clutter to the flat so I want rid of them. (I also have loads of other used needles that I can't find a home for in central London,without paying but that's another situation which has been discussed here many times!)
     
    #3 PansyP, Apr 3, 2017 at 12:05 PM
  4. Mariabooker12

    Mariabooker12 · Newbie

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    thanks
     
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    #4 Mariabooker12, Apr 3, 2017 at 12:15 PM
  5. PansyP

    PansyP Type 2 · Well-Known Member

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    Welcome Maria!! Try to post on a more popular thread and Daisy will be tagged to pass on valuable information that all new comers receive. I don't know how to do this!
     
    #5 PansyP, Apr 3, 2017 at 12:52 PM
  6. Engineer88

    Engineer88 Type 1 · Well-Known Member

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    @daisy1

    @PansyP How come you use the autoshield needles? You might be better off switching to standard ones?
     
    • Funny Funny x 1
    #6 Engineer88, Apr 3, 2017 at 12:56 PM
  7. PansyP

    PansyP Type 2 · Well-Known Member

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    Needle phobia - still - simple!
     
    • Agree Agree x 1
    #7 PansyP, Apr 3, 2017 at 1:20 PM
  8. PansyP

    PansyP Type 2 · Well-Known Member

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    Okay. I took the full box to to Boots and they are going to take it up with Yellow Card. However I now feel a bit of a numpty!

    This morning I decided to unseal and check all the ones I have left. I was getting into a panic situation as each one I deemed unusable and my injection was due! I then realised my mistake. Yes the needle will stick up towards me but the plunger in the pen pushes it down the rubber component zzz Out of about forty I unsealed, three needles were bent. Still not perfect though.
     
    #8 PansyP, Apr 4, 2017 at 10:15 AM
  9. PansyP

    PansyP Type 2 · Well-Known Member

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    Update. Out of the 35 remaining needles n my box, 5 are unusable .....
     
    #9 PansyP, Apr 4, 2017 at 1:45 PM
  10. Nicksu

    Nicksu Type 2 · Well-Known Member

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    I think a complaint to the manufacturer is in order! They are selling goods (at least some of them) that at are not fit for the purpose they are intended. Trade Description Act methinks!
     
    • Agree Agree x 2
    #10 Nicksu, Apr 4, 2017 at 2:36 PM
  11. PansyP

    PansyP Type 2 · Well-Known Member

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    Yup and it's highly frustrating that if you go on holiday you don't know how many to take. Now I will unseal them first to check their useability which isn't satisfactory hygienic wise!
     
    #11 PansyP, Apr 4, 2017 at 2:45 PM
  12. Scouser58

    Scouser58 Type 2 · Well-Known Member

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    Hello to all,,have you considered the tv?,,when they pick something up,, and then test it, they would give the company such a terrible shock and a major shake up,,,,good luck with getting this terrible problem sorted out and getting a product that works for you,,,ttfn from karen.
     
    #12 Scouser58, Apr 7, 2017 at 2:30 AM
  13. PansyP

    PansyP Type 2 · Well-Known Member

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    I will leave it with Boots to sort out. I feel so bad that a lot of the ones I handed back to them perhaps would have been okay if I had tried them again! mmm!
     
    #13 PansyP, Apr 7, 2017 at 1:13 PM
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