Gah! I’d forgotten how exasperating the student loan people are to deal with...
In the space of a week I have had:
Letter one, arrived Monday - we’ll give you a reduced amount of student loan because you get an NHS bursary for your course. Fair enough.
Email arrived Thursday - URGENT! We need evidence of something or other which you need to phone us to find out what. So I ring them to be told it’s not actually that urgent, and to expect a letter asking from some confirmation of my bursary. Ok, I can deal with that.
Letter two (same day as email arrives) - exactly the same as letter one. So I accept that and do nothing.
Letter three, dated the same day as the email was sent and responded to by phone, arrived this morning - you’re not getting anything at all.
So I try to phone and sort it out, but their lines are only open on weekdays. When I’m at work and can’t just nip off to make lengthy and frustrating phone calls.
Popped a new Libre sensor on this morning only to have the blue filament housing sitting proud of its surface - I poked it in with a pen and am hoping for the best. Not looking good, says to try again in ten minutes. So that’s another office-hours-only phone call I’m going to have to make
It’ll be a long and boring spell sat in a school car park after lessons on Monday afternoon sorting all this stuff out!
Hope you’re all having less frustrating mornings!