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Unwanted Email Alerts

Discussion in 'Ask A Question' started by Mr_Pot, Mar 30, 2017.

  1. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    Not sure where this thread should go.....
    I have turned off all Alerts in Alert Preferences but my mailbox is still filling up with email alerts - any advice?
     
  2. AndBreathe

    AndBreathe I reversed my Type 2 · Expert
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    Hello there. Are these alerts to posts you have made to thread, where you have been tagged (for example) or something else?
     
  3. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    Alerts to threads where I have posted.
     
  4. AndBreathe

    AndBreathe I reversed my Type 2 · Expert
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    Could you try checking all the relevant alerts are unchecked, then log out and back in again? If that doesn't fix it, I can raise it with the techies.
     
  5. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    I think I have solved it myself...


    I have unchecked email alerts under Preferences/Options rather than Alert Preferences.
     
    • Useful Useful x 1
  6. AndBreathe

    AndBreathe I reversed my Type 2 · Expert
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    Excellent. If it doesn't solve it, longer term, just let me know.
     
  7. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    It seems I spoke too soon, I am still getting the email alerts although I have unchecked all alert preferences.
     
  8. AndBreathe

    AndBreathe I reversed my Type 2 · Expert
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    I'll report it for you, although to be fair at this time on a Friday it may not get anyone's attention until Monday.
     
  9. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    Fair enough. I was hoping I wasn't alone with this problem or someone had seen it before.
     
  10. AndBreathe

    AndBreathe I reversed my Type 2 · Expert
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    From time-to-time, these oddities turn up, so it probably isn't wholly unheard of, but, quite rightly, we Mods don't have access to your account details, hence the referral. Hopefully it's not too big a challenge for the clever techies who lurk in the background, working their alchemy.
     
  11. DCUKMod

    DCUKMod I reversed my Type 2 · Master
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    Hi Mr_Pot!

    I have looked into your account and changed your settings so you shouldn't get any email notifications.
    Should work immediately fingers crossed!
     
  12. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    Thanks, I got an email notification of your post but no more since then, so fingers crossed as you say.
     
  13. Robinredbreast

    Robinredbreast Type 1 · Oracle

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    Yes, this happened to someone else on here who repeatedly asked admin for help to stop the emails, it took quite a few days :rolleyes:
     
  14. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    Hi @CaptainWard , I received an email alert for the post above by @Robinredbreast so it seems all the finger crossing hasn't worked yet.
     
    • Funny Funny x 1
  15. Giverny

    Giverny Friend · Admin
    Administrator

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    Cross your fingers again @Mr_Pot - I've taken another look at your settings and there was one option left checked that may have been overriding the others :bookworm:
     
  16. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    I just received an email alert for your post :(
     
  17. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    My problem with email alerts was sorted and I don't get them anymore. However, I just looked for the first time at "Ratings Given" under my profile and find that I have awarded "Hugs" to several people. I know that wasn't me as, although I have "liked" or "agreed" with some posts, I am not a "Hug" sort of person. So unless they are awarded automatically by some process, the awards system seems a bit suspect.
    @CaptainWard @Giverny
     
  18. Tipetoo

    Tipetoo Type 2 · Expert

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    I stopped the emails coming after I put them on my blacklist where they get bounced back as spam. :meh:
     
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