Using Sugarmate with Apple Watch - any advice

[tim2000s]

I've been trying out Sugarmate to push bloods to the apple watch, but I've found the calendar complication update to be incredibly unreliable.

I know @ElkBond used to use it. Is there anyone else who's figured out how to make it update regularly and constantly?

 

[ElkBond]

Its become really unreliable recently, worse than it used to be @tim2000s.

Opening the app makes it work again but yer somethings up.

 

[tim2000s]

Oh dear

 

[Sugarmate]

Sorry to hear that it's unreliable for you guys. It definitely shouldn't be the case. Have you gone through the troubleshooting steps in the app? Feel free to send me a message and I'd be happy to walk through some of the common setup issues. Here's the one that is usually the reason for inconsistent updates:

Verify iCloud Push
1) Open the Settings app on our phone
2) Click "Accounts & Passwords"
3) Click "Fetch New Data"
4) Confirm that:
(a) Push is turned on at the top
(b) In the entry called "iCloud", it says "Push"

(see screenshot)

Best,
Josh