I am late because I went to my bank in the High Street this morning because they were going to show me how to start up my banking app because they are now closing down. I did go last beginning of week but she said she couldn't do it because of something on my account last week. I do not understand why , but she assured me she could do it today..
I had already downloaded the app, but I hadn't logged into it. She had told me to leave it until this morning and she would show me how it worked and everything... and I thought fair enough it would save me some time.
How wrong I was...
The bank lady 'helping' me, insisted I did not have to do a complicated password just put your name of your favourite place and two numbers you can remember at the end of it, she said. That is secure, she said that is how I do all my passwords just think of a favourite place name and then I just put a couple of numbers on the end. I do all my passwords like that she said. No one will know your favourite place she said?!?!?!? Social media and Facebook anyone, for those who document their lives online?
I think my jaw dropped....
No need for these fancy passwords, the bank lady insisted.
I told her I was having problems making a password because the keyboard within the app just gave me numbers and lowercase letters. Which meant my password could only be lowercase letters and numbers, and I didn't find that very secure.
The bank lady repeats again, getting a bit impatient with me, just a name of place you like with two numbers at the end of it for your password. What the heck can you do for a secure password would be just lowercase letters and numbers?
So I worked something out, and the bank lady said you didn't need to work out all that...
Anyway, she clicks it into the app, and hands me my iPad back. I tell her you told me you were going to show me how to use the app.
I can't do that today, she said, you've got to wait for the authorisation code. I reach for my phone, assuming it is going to come on the phone.
Oh no, she said it will come by post, coming in about 7 to 10 days. I looked at her, the bank lady, and said, but you'll be closed by then. Oh, she said well, we have an outreach centre which is starting about three weeks time, every Wednesday morning, just until July, so you have to wait to see that outreach lady.
Words failed me.
I walk out into the High Street and give out the most annoyed fart....
I return home to find a message from the bank on my phone. I could not understand the message. What I had also done while I was at the bank was I had paid off my credit card card in full for this month. And I have a receipt which says I have paid it in full. Imagine my confusion when this text message says that my direct debit each month for paying off my credit card will be the same sum of money that I have just paid off my credit card today, but that I still have to pay this month's credit card. What the f has this stupid bank clerk done.
I have more than lost the will to live...
Oh, and the cherry on the cake is I just logged into the bank app (even though I can't get any further in it ) to check that the password worked, on my iPad. And App says oh you naughty girl this is an insecure password, we have already guessed what it was, can we put one of our funny passwords in for you instead. No I said. Because there's no way I can get into the App to correct or do anything....
Fbg was 7, in case I don't manage to do a creative or any video edit, or anything today, because I am going to sleep now and the world can go to heck....