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Constant occlusions - really frightened and don't know what to do

MushyPeaBrain said:
. Today I am doing another change and again using the new batch. Will be interesting to see if this is also ok. Animas are adamant that being left on a doorstep in scorching heat wouldn't damage them but I'm not convinced.
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So how do you think the heat affected the cannulas?
 
CarbsRok said:
So how do you think the heat affected the cannulas?
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On the day in question it was record breaking hot. When I have undone the sets the needle cover is almost totally stuck on to the needle and they don't sound quite right when pulled back. I told Animas all of this. I always order some pink sets and some grey sets so if a batch is faulty I have a different batch to test. However both pink and grey sets from this delivery are the same when I try to use them. I just wonder if the heat melted/warped something in them.
 
Another set from the new batch working perfectly with no occlusions. Animas have just delivered my new pump - do I tell them I really don't think it's the pump?
 
MushyPeaBrain said:
Another set from the new batch working perfectly with no occlusions. Animas have just delivered my new pump - do I tell them I really don't think it's the pump?
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Entirely up to you. Do you have to return the old one?
 
tim2000s said:
Entirely up to you. Do you have to return the old one?
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Yes and they have logged it as faulty. Have no idea what happens to these pumps but as I'm sure it isn't faulty I don't want to waste a new pump. However not sure if they can hand my latest one out to someone else as I've had it (although not opened it).

Also don't fancy waiting another 60 minutes or more to get through to Animas!!
 
They have to covee their business and can't go on your thoughts that it isn't the pump... Send it back as requested..
 
New pump Animas sent is actually several years old so have called them today, explained pump working fine since stopped using the "heated sets" and that I want to keep current pump and return latest one. Person I spoke to said it does sound like a dodgy batch of sets and they are going to call me back with an answer.
 
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