- Messages
- 677
- Type of diabetes
- Type 2
- Treatment type
- Insulin
I'm so livid, I'm posting to rant really more than anything.
This afternoon I logged on to Patient Access to check that my latest prescription request had gone through, only to find a note tagged on it that stated the following.
"With regret we have decreased your lantus supply to one injection as it is more than 1 year since your last diabetic review and we are very concerned about the safety of providing prescriptions whilst you are not engaging with the practice. PLEASE URGENTLY BOOK YOUR DIABETIC REVIEW"
I picked up my one lantus pen from the Chemist, and discovered that the GP had urged them too to tell me how dire the situation is.
My last review was 9 months ago, not "over a year".
I was called at the end of June to book my annual review with them, but was on holiday and had work commitments so I called them at the end of July. They had no schedule for August or September available so asked me to call back. Then phone call passed between myself and receptionists until August 22nd when they found a slot available on 7th October. I took the appointment.
So they've caused a delay, and not me.
This aside, the practice was closed from January until end of April because the managing GP (same woman who wrote the note above) decided not to pay the landlord, and we became one of the first practices to be repossessed and closed by baillifs. We were all shunted off to temporary surgeries.
The practice has also received a cause for concern at the latest review with CCG, and is under special measures.
Am I over-reacting, or do I have a cause to complain to the (new) practice manager?
By limiting my insulin to one pen, I have enough insulin to get me through until Monday at the latest. So I have to get that issue sorted. However, it throws out my other life plans... such as the fact that I'm supposed to have a Uni tutorial on Monday evening - first one of the academic year, but I can't go because I will have to get to the chemist before it closes and can't go during work time.
I'm so angry!!!
I have, incidentally, printed off new forms to join a new GP Surgery in the long-term.
This afternoon I logged on to Patient Access to check that my latest prescription request had gone through, only to find a note tagged on it that stated the following.
"With regret we have decreased your lantus supply to one injection as it is more than 1 year since your last diabetic review and we are very concerned about the safety of providing prescriptions whilst you are not engaging with the practice. PLEASE URGENTLY BOOK YOUR DIABETIC REVIEW"
I picked up my one lantus pen from the Chemist, and discovered that the GP had urged them too to tell me how dire the situation is.
My last review was 9 months ago, not "over a year".
I was called at the end of June to book my annual review with them, but was on holiday and had work commitments so I called them at the end of July. They had no schedule for August or September available so asked me to call back. Then phone call passed between myself and receptionists until August 22nd when they found a slot available on 7th October. I took the appointment.
So they've caused a delay, and not me.
This aside, the practice was closed from January until end of April because the managing GP (same woman who wrote the note above) decided not to pay the landlord, and we became one of the first practices to be repossessed and closed by baillifs. We were all shunted off to temporary surgeries.
The practice has also received a cause for concern at the latest review with CCG, and is under special measures.
Am I over-reacting, or do I have a cause to complain to the (new) practice manager?
By limiting my insulin to one pen, I have enough insulin to get me through until Monday at the latest. So I have to get that issue sorted. However, it throws out my other life plans... such as the fact that I'm supposed to have a Uni tutorial on Monday evening - first one of the academic year, but I can't go because I will have to get to the chemist before it closes and can't go during work time.
I'm so angry!!!
I have, incidentally, printed off new forms to join a new GP Surgery in the long-term.