HarryBeau
Well-Known Member
A bit peed off calling my surgery to ask why my medication has not been authorised yet...we have a new system there instead of a face to face review you now complete a form & hand it in...I did that a week ago heard nothing yet and no authorisation...now waiting on the phone so far only 5 minutes...I'' do an update as & when the phone is answered...while waiting I checked the appointments just in case there was one free...the first non-emergency appointment is five weeks away in 2020...now been waiting for a reply for almost ten minutes...finally an answer almost fifteen minutes & I will have to wait for them to get back to me...we all want to be (considered) reasonable but the comes a time when you have to stamp the proverbial foot!