- Messages
- 103
- Type of diabetes
- Type 1
- Treatment type
- Insulin
- Dislikes
- WINTER. COLD. RAIN. WIND.
Unfortunately this is what happened. I will copy the E-mail that I wrote to Abbott Belgium only to find they barely even exist and have no e-mail. It's nothing to the magnitute of Abbott UK/NL/US.....
I'll preface by saying I'm a long suffering type 1 UK resident, with every single complication short of kidney failure and lost the NHS postcode lottery. I have spent ALL OF MY MONEY! on this stuff and nothing has been of use. First off, I was entirely led to believe the meter could be switched to mmol/l. It can't. So I'm stuck with that. The first sensor I paid a fortune for from an ebay type site - it was broken in the box and i got completely ripped off. lesson learned. So last week I spent my last couple of hundred to abbott directly. It makes me seething mad feeling like the only person on earth who has it this extreme but isn't dished these out on any type of insurance. It's really disgusting. I'm sure so many of you can relate to this feeling though.
Here's exactly what happened. There was nowhere to send it to. I will have to try get someone by phone tomorrow and it's only belgian Abbott that can deal with it all. Do you think, or in your experience, that I will have this taken care of? It's literally all my money! I'm not putting on my only spare sensor now. There is no way I'm risking it at the cost. (they seem significantly cheaper in the UK and that says it all really because they're not cheap at all..for someone too sick to be able to work):
"Beste abbott
Sorry voor engels en zei als het probleem is)
Ik ben huilen! I am so upset that the new sensor I bought from you which is ALL of my money omdat ik ben uit schotland en kan niet verzekering hier krijgen zo heel heel veel betalen....) only worked for 24 hours. I have all of things kept here if you need evidence. I havent even been wearing it for a day and a very quick and not hot shower - no steam, no extra heat NIKS!!! i could not have been more careful if i tried .. made the sensor completely fall off. I tried to put it back but it is bent and the adhesive is completely gone. Do you know why this has happened to me? I was the most careful that anyone could be. No steam, no very hot water and a very short shower - i also tried to keep any water from even going near my arm !!! I am waiting on special adhesives to arrive BUT you adverisise this product as conpletely shower and bath safe and despite this i was still so, so careful. There was no steam or anything careless by me which could have removed the sensor or made it not stick. I even tried putting it back on but of course, that doesn't work and the adhesive just disappwared. I am so upset because this is lifechanging for me but SO, TOO expensive, it didnt even last for a day and i did not even let clothes rub on it, i was that much careful! Nothing makes sense here but i am so so upset, know that i have done absolutely nothing wrong and because it costs so much, cant replace it right now. Im type1 with every single complication (including entire stomach and intestine nerve damage) and really need this but i spend my money on the 2 plus the meter in my order so can not replace it right now. Im so so upset because even on your website it advertises that it is completely shower and bathing safe the way that it is. So why has this happened and what can we do about it. Like i say it has only been one day and i have kept everythibg for you i really need a solution for this as they cost so much money; this should NOT happen, i have been so so careful and it hasnt even lasted a day. Ive included a picture if it helps but can send you it all back easily. I really need a worling sensor;
MVG
Pakbonnummer 401 xxx xxxx
Klantnummer: 17xxxx
Does anyone please, please have any comment? It's stressed me so much and I don't know why but can't calm down properly.
I'll preface by saying I'm a long suffering type 1 UK resident, with every single complication short of kidney failure and lost the NHS postcode lottery. I have spent ALL OF MY MONEY! on this stuff and nothing has been of use. First off, I was entirely led to believe the meter could be switched to mmol/l. It can't. So I'm stuck with that. The first sensor I paid a fortune for from an ebay type site - it was broken in the box and i got completely ripped off. lesson learned. So last week I spent my last couple of hundred to abbott directly. It makes me seething mad feeling like the only person on earth who has it this extreme but isn't dished these out on any type of insurance. It's really disgusting. I'm sure so many of you can relate to this feeling though.
Here's exactly what happened. There was nowhere to send it to. I will have to try get someone by phone tomorrow and it's only belgian Abbott that can deal with it all. Do you think, or in your experience, that I will have this taken care of? It's literally all my money! I'm not putting on my only spare sensor now. There is no way I'm risking it at the cost. (they seem significantly cheaper in the UK and that says it all really because they're not cheap at all..for someone too sick to be able to work):
"Beste abbott
Sorry voor engels en zei als het probleem is)
Ik ben huilen! I am so upset that the new sensor I bought from you which is ALL of my money omdat ik ben uit schotland en kan niet verzekering hier krijgen zo heel heel veel betalen....) only worked for 24 hours. I have all of things kept here if you need evidence. I havent even been wearing it for a day and a very quick and not hot shower - no steam, no extra heat NIKS!!! i could not have been more careful if i tried .. made the sensor completely fall off. I tried to put it back but it is bent and the adhesive is completely gone. Do you know why this has happened to me? I was the most careful that anyone could be. No steam, no very hot water and a very short shower - i also tried to keep any water from even going near my arm !!! I am waiting on special adhesives to arrive BUT you adverisise this product as conpletely shower and bath safe and despite this i was still so, so careful. There was no steam or anything careless by me which could have removed the sensor or made it not stick. I even tried putting it back on but of course, that doesn't work and the adhesive just disappwared. I am so upset because this is lifechanging for me but SO, TOO expensive, it didnt even last for a day and i did not even let clothes rub on it, i was that much careful! Nothing makes sense here but i am so so upset, know that i have done absolutely nothing wrong and because it costs so much, cant replace it right now. Im type1 with every single complication (including entire stomach and intestine nerve damage) and really need this but i spend my money on the 2 plus the meter in my order so can not replace it right now. Im so so upset because even on your website it advertises that it is completely shower and bathing safe the way that it is. So why has this happened and what can we do about it. Like i say it has only been one day and i have kept everythibg for you i really need a solution for this as they cost so much money; this should NOT happen, i have been so so careful and it hasnt even lasted a day. Ive included a picture if it helps but can send you it all back easily. I really need a worling sensor;
MVG
Pakbonnummer 401 xxx xxxx
Klantnummer: 17xxxx
Does anyone please, please have any comment? It's stressed me so much and I don't know why but can't calm down properly.