I’ve had endless problems with Medtronic 640g/Contour Next Link 2.4 communication in terms of uploading diabetic results and info to produce Carelink Reports. Sorted today with 1 hour support phone call. I don’t trust the Medtronic 3 sensor (mostly 2-3 points wrong. I have to do 6-8 BG tests pd with an Accuchek Mobile (now discontinued) but I am an impatient old man who has put up with 68 years of diabetes type 1.
I am offered a 780g with a Sensor 4 as my next pump in September. Is the Sensor 4 really any better in people’s experience? Does anyone else have problems with Carelink? My pump and the contour both say they recognise each other, but the Carelink Uploader programme has said they aren’t linked for the last three days. Solved when the helpline said delete the links and re-link them. If the pump and meter says they are linked, what is wrong with the software that it doesn’t recognise it And just says “Try again?”
I think I will have to try a different replacement pump if I have any more problems with the Carelink software.