How bizarre. Firstly, there's 2 separate bits:
Hypo Program wristbands: that depends on when you complete the evaluation survey at the end of the course. if you've entered your address, it should be 6-8 weeks. The last batch to receive theirs would have been September. I always know when they've been sent as twitter/facebook fills up with selfies (that's how we know it gets there!). The next batch will go out at the end of the month.
Do you know when you would have graduated from the program? From the sound of it, it sounds like you're talking about the Hypo Program wristband - so can you PM me your email address and I can let you know it has indeed been sent or not.
DCUK member packs: they haven't been sent yet, as site-wide membership has only really just started (end of October). The message in your account should say how many days it'll take to be received (currently 60). This will change as we hear updates as we send the items in bulk to be dispatched by the same people who send out shop products. We are also waiting for information packs (i.e. leaflets for people who are newly diagnosed) to be placed within the envelopes and the printing is/was delayed. The member account area will say the duration though, so keep your eyes on that. I'll update here as it progresses, too.
If there are any queries or you want to check whether something has been sent or not, please just drop me a PM and I can pass it on. Thanks