Going to New York from Heathrow soon - I have letter etc to take with me - anyone been told you HAVE to put your pump through X-ray machine at Heathrow or JFK? Told we are not meant to - thanks x
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There are metal detectors that you walk through - these are ok for pumps.
The bag Xray machine is fine for handsets and CGM receivers, but not for pumps.
The walk in body scanners are no for pumps.
Keep your pump on you at all times
- if your asked to go through the metal detector - show them the pump as you approach, tell them its an insulin pump and walk through.
- if your asked to go through a walk in body scanner - politely show them you have a pump and refuse - they should allow you to be hand searched and pump swabbed. If they insist and you see no way of winning then take pump off and put it back on the other side (you will need to pass it to the security person around outside of scanner).
- In both cases above your pump should not go anywhere near the hand baggage xray machine.
The UK and the USA are very used to insulin pumps.