Bluetooth connection drops when iPhone inactive

K

KirstenS

Newbie
Messages
2
Type of diabetes
Type 1
Treatment type
Insulin
Anyone experiencing issues with connectivity from iPhone iOS 17 to Libre 2 when phone has been inactive for a short while?

My alarms will not go off at night as connection drops.
 
Ushthetaff

Ushthetaff

Well-Known Member
Messages
1,083
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Mountain out of mole hill makers ,queues , crowds , shopping on a Saturday hmm just shopping I guess no matter what day it is
Have an iPhone 12 mini and havent had any issues on IOS 17 tbh haven’t had any issues period
 
barrym

barrym

Well-Known Member
Messages
828
Type of diabetes
LADA
Treatment type
Insulin
On android there’s a battery setting for each app which stops in nodding off when unused which does cut BT. Is there anything similar on iOS. Maybe that ‘background refresh’ setting?
 
K

KirstenS

Newbie
Messages
2
Type of diabetes
Type 1
Treatment type
Insulin
Ushthetaff said:
Have an iPhone 12 mini and havent had any issues on IOS 17 tbh haven’t had any issues period
Click to expand...
What version of iOS 17?
barrym said:
On android there’s a battery setting for each app which stops in nodding off when unused which does cut BT. Is there anything similar on iOS. Maybe that ‘background refresh’ setting?
Click to expand...
i have tried all settings with no luck also restart mobile.
 
Ushthetaff

Ushthetaff

Well-Known Member
Messages
1,083
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Mountain out of mole hill makers ,queues , crowds , shopping on a Saturday hmm just shopping I guess no matter what day it is
KirstenS said:
What version of iOS 17?

i have tried all settings with no luck also restart mobile.
Click to expand...
I’m on 17:5:1 at the mo but never really had any issues no matter what version of IOS Ive used
 
A

Azzer

Newbie
Messages
2
Type of diabetes
Type 1
Treatment type
Insulin
Hi, yes I’m suffering the same issue. I have iOS 17.5.1 and my phone won’t connect continuously to the sensor. Been in touch with Abbott, who have sent a whole raft of remedies but none will work. Don’t know where to go next. However Abbott’s compatibility table only goes up to iOS 17.3.1, and I’m pretty sure that my phone worked fine then, so maybe they have some catching up to do.
 
A

Azzer

Newbie
Messages
2
Type of diabetes
Type 1
Treatment type
Insulin
Put a new sensor on a couple of days ago and updated the app to 2.11.2, and it works. Whether it was the sensor or the update, who knows?
 
S

SkylarD

Newbie
Messages
2
Type of diabetes
Parent
Treatment type
Insulin
It can be super frustrating when your iPhone has trouble connecting to Bluetooth devices! Here are a few things you can try:-
Restart your iPhone and the other device- This is often the easiest and quickest fix.
Forget the device- Go to Settings > Bluetooth, find the device you're having trouble with, and tap "Forget This Device". Then try to pair them again.
Check for software updates- Make sure your iPhone and the other device have the latest software updates installed.
Reset Network Settings- This will reset your Wi-Fi, Bluetooth, and cellular settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
I hope this helps!
 
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