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Bug/Glitch Reports

Discussion in 'General Chat' started by Giverny, Dec 21, 2013.

  1. Giverny

    Giverny Friend · Admin
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    Hey Roy, thanks for letting me know. What problems are you having with the app?
     
  2. izzzi

    izzzi Type 2 · Well-Known Member

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    When I download the new app. It seem to be a bit like the old one yet different, but the chrome on the hudl comes as the new upgrade which is good.
    The app I am downloading is Diabetes Forum.daibetes digital media ltd free : then before install it shows 22dec 2013 5000+downloads. (if this helps)
    Maybe it is the way it should be. At present the top screen shows timeline in red background ,and normal colours reveals recent threads, the 4rth message down is my question to you, then when I press it I get your request.
    Do you understand what I mean it works but different. My son says the Hudl play store may think their way is more helpful.
     
  3. NicolaB70

    NicolaB70 · Guest

    Hi. Do you have any idea when there will be an update for new site on the kindle fire. I have deleted app and reinstalled it but same message appears saying under maintenance. The only way I've found to get into the forum is to go through the web browser using the diabetes website. Thank you
     
  4. Squire Fulwood

    Squire Fulwood Type 2 · Expert

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    Despite the fact that I am watching a few threads the machinery sometimes tells me that I am not watching any which might expalin why it sometimes does not send me an email showing a new post and sometimes it does.
     
  5. Janiept

    Janiept · Expert

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    I am only receiving notification of threads followed intermittently. Anyone else having this problem?
     
  6. Lenny3

    Lenny3 Type 2 · Well-Known Member

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    Hi, I access the forum on my android tablet, not with the app. I dont seem to be able to like other peoples posts. Also I tried to copy and paste a oic like I used to but couldnt do it, any tips?
     
  7. robert72

    robert72 Type 1 · Well-Known Member

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    If you tap on the post you want to like, does a menu come up? (I'm IOS, but it ought to be similar)

    Edit: Scrub that - just re-read that you're not using the app
     
    #107 robert72, Jan 12, 2014 at 7:23 PM
    Last edited by a moderator: Jan 12, 2014
  8. lukkymik

    lukkymik Type 2 · Well-Known Member

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    Hi Giverny
    The old Forum app is still around and my phone insists on trying to go through it. I have to login everytime from scratch!!! Also there is a 1-22 second delay on everycharachter I type on the new site!!! Any suggestions??
     
  9. Giverny

    Giverny Friend · Admin
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    You can always uninstall the app if you don't want to use it. As for the typing delay - I've had this report from a few people but have not been able to reproduce this myself.

    I do recommend using the forum app for a trouble-free mobile forum experience.
     
  10. lukkymik

    lukkymik Type 2 · Well-Known Member

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    Thanks but it states the site is under repair and I wont be able to post as it wull be lost!! I have bookmarked thid site so will see what happens. BTW the delay is still as bad as ever???
     
  11. Giverny

    Giverny Friend · Admin
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    Ah it sounds to me like you need to do a full uninstall. What kind of phone are you using?
     
  12. SamJB

    SamJB Type 1 · Well-Known Member

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    Another thing I've noticed is that I need to click the back button twice to get out of a thread. This is a bit inconvenient. I'm using Chrome. To replicate:

    1. Go to Diabetes Discussions
    2. Press the link of a thread
    3. Wait until thread has loaded
    4. Press the back button. You will not be taken back to Diabetes Discussions.
    5. Press the back button again. You are now taken back to Diabetes Discussions.
     
  13. Giverny

    Giverny Friend · Admin
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    Is this happening in the app or on the mobile or desktop site?
     
  14. SamJB

    SamJB Type 1 · Well-Known Member

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    This is using the desktop site. Happens in Google Chrome, but doesn't happen in IE9.
     
  15. Squire Fulwood

    Squire Fulwood Type 2 · Expert

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    A poster asked an anonymous question in

    "GP Misdiagnosed Diabetes"

    It could be a little bit more anonymous since it gave the posters stats under the avatar window and if you go to their profile it tells you when they joined.
     
  16. Giverny

    Giverny Friend · Admin
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    Essentially, the anonymous question account is the one I use to post questions that have been sent in by other users. It protects the identity of the person who submitted the question.
     
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