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Forum Bug Reports

Discussion in 'General Chat' started by Giverny, Sep 6, 2016.

  1. satindoll

    satindoll Type 2 · Well-Known Member

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    Thanks @Bluetit1802 .........as its only me reporting it I won't be holding my breath...........though I did pop over to neighbours and log in using their lappy and yes it did the same to theirs, but at least I know its not a fault with my IE........:banghead:
     
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  2. ally1

    ally1 Type 2 · Expert

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    I still can,t log in through the usual way, only vis Facebook. Still get the dam DCUKiD
    As for my mobile, can,t even log in via facebook
     
  3. ally1

    ally1 Type 2 · Expert

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    I have clear cookies etc even re applying chrome and Firefox and still no joy
     
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  4. satindoll

    satindoll Type 2 · Well-Known Member

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    Sorry your having trouble too Ally, but relieved I'm not the only one....xxxxx
     
  5. ROSIE1988

    ROSIE1988 Type 2 · Well-Known Member

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    Am also having problem via my iPhone access?
     
  6. satindoll

    satindoll Type 2 · Well-Known Member

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    @DCUKMod .......

    Hate to say it but still having problems logging out..........:banghead:
     
  7. DCUKMod

    DCUKMod I reversed my Type 2 · Master
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    Satindoll - Could you describe the issue in some detail? Does the system not allow you to log out, or are you logged out too frequently?

    If the latter, do you have multiple windows/tabs open at the time?
     
  8. satindoll

    satindoll Type 2 · Well-Known Member

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    It literally wont let me log off, I press my name, scroll down to log off, press then it goes to the log out screen but instead of redirecting back me to the forums and showing the log in bar it redirects me back to the forum with me still logged in, then I have to close the window and sometimes I even have to close the whole internet connection down...........I don't have this problem on any other site........I usually only have this and one other tab open at the same time.
     
  9. ally1

    ally1 Type 2 · Expert

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    @DCUKMod
    Minor problem, I still can,t log in the usual way, still doing it via Facebook but I do miss the usual way of signing in
     
  10. DCUKMod

    DCUKMod I reversed my Type 2 · Master
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    Sorry Ally - I thought that had been resolved for you, so I'll raise it again, now. It needs to be sorted for you.
     
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  11. DCUKMod

    DCUKMod I reversed my Type 2 · Master
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    Ally - Could you try logging in, in the usual way from here?: https://www.diabetes.co.uk/forum/ Hopefully it'll work for you.

    Please let me know how you get along. Should it all go wrong, you can email into [email protected] and it'll be picked up from there.
     
  12. ally1

    ally1 Type 2 · Expert

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    No hurry I just thought I would try it tonight xx
     
  13. DCUKMod

    DCUKMod I reversed my Type 2 · Master
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    Thanks Ally, but when |I looked further into your account, I could see something that I've tweaked, so I'm hoping I have sorted it (rather than broken it more!!), so you can try it any time you like - tonight or any time, but please have the [email protected] email address to hand, just in case it all goes wrong!
     
  14. Andybyrne79

    Andybyrne79 Type 2 · Member

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    I think I've made a mistake when I joined. I signed up through Facebook, and when I went to do a password through the external access page it won't let me add a password, it keeps telling me to make the second password entry the same, which it already is!

    Not a major issue as can just use fb login, but means that I am unable to use the android app.

    Thanks in advance

    Andy
     
  15. slaxxfb

    slaxxfb Type 1 · Active Member

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    as @Andybyrne79 said, you can't make a password if you registered through fb. my workaround for this was to enable 2-way verification through email, confirm email address, logout, go to the login page, click forgot password, and you get a link in your email that enables you to create a new password.
    there really are some issues with login though. trying to interchange login through fb or through email/password can... err... confuse the website, lol. sometimes it directs me to the new member registration page/form. the auth.diabetes.co.uk page is also kinda buggy. i think there might be a problem between trying to connect mobile app functions and desktop website functions. would be great if this could be fixed, it would probably also delete duplicate accounts.
     
  16. SaskiaKC

    SaskiaKC Type 2 · Expert

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    I'm having a technical problem with this site.
    I used to be able to start a post, then go to another website to look up something, or add something, and then come back here to continue my post. My post would be "greyed out" -- a sort of draft -- and I could continue it from where I'd left off and then post it.
    I can't do that anymore. I thought it might be my computer so I cleared all my caches and extensions, but now I'm having the same problem again.

    And I can't tag people anymore. When I type @ and then start to type their user name, it starts out OK, but when I click on the user name it disappears. This only started happening a day or two ago.
     
  17. DCUKMod

    DCUKMod I reversed my Type 2 · Master
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    HimSaskia - the s a new one to me, but in terms of tracking it down, you've done the smart things for history and cache. Have you also restated the whole machine?

    Could you confirm is this is on the web, or App, and which operating system you are using.

    Thanks!
     
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  18. SaskiaKC

    SaskiaKC Type 2 · Expert

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    Thanks. :)
    I have restarted my computer. It's a Chromebook, using Chrome OS. It is on the web; I don't have an app for my Chromebook.
     
  19. DCUKMod

    DCUKMod I reversed my Type 2 · Master
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    I'll raise it with the techsters, although, please bear in mind they're all in UK, where it's currently 04:35.
     
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  20. DCUKMod

    DCUKMod I reversed my Type 2 · Master
    Staff Member Administrator

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    Saskia, if you are using an ad blocker, could you please add diabetes.co.uk to the relevant exceptions list? That can cause issues, such as you describe. Still come back to me if that's doesn't resolve it.
     
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