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Forum Bug Reports

Kat100 said:
Hi @Giverny

Can you please confirm if pm's have been secure before and after this process ...
Thank you Kat
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Any feedback or answer yet @Giverny
I check most days ... Thank you ,. But I don't want to wait forever .. Noooo because it will be Christmas in 15 weeks ..

It just would be nice to have an honest open answer :)
You see I value my private messages , lots of support goes on behind the scences to ..
And any breeches would be very concerning .. Best wishes Kat .. Also @Administrator
 
Squire Fulwood said:
I started a thread in General Chat and it never appeared in Recent Posts. Is it supposed to?
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The same happened to me I flagged it up with the mods and they are aware although that was a week ago so they must still be working on it - even if someone comments on your post it doesn't appear in recent posts so posts just drop off
 
Any news on posts that do not appear on recent threads, I asked over a week ago and Azure kindly got back to me, but still nothing from @admin @Giverny. Could we have a some communication please, it would be most helpful, thank you ?
 
Havibg problems as using mobile as with out my tablet. Cant see new posts, see my profile, no alerts/ no private message symbol or the like button under posts
 
Still no likes on the App and still getting "you must wait x no of seconds before performing this action" which is an especial pain when using the thumbs up reply workaround
 
Last edited by a moderator:
Kat100 said:
Any feedback or answer yet @Giverny
I check most days ... Thank you ,. But I don't want to wait forever .. Noooo because it will be Christmas in 15 weeks ..

It just would be nice to have an honest open answer :)
You see I value my private messages , lots of support goes on behind the scences to ..
And any breeches would be very concerning .. Best wishes Kat .. Also @Administrator
Click to expand...
Bumping own post and adding @Administrator and @Giverny its taking along time for answers ..

Also , the iPad when using this forum just says error when trying to upload photo ..
The FB ones will work .. makes no sense to me ..
hope to hear from you soon ..
Especially in response to concerns ..
Thanks again .. Kat ..
 
@Giverny Hi can you tell me why I have to keep on signing in? The forum has me doing this several times a day. It usually occurs when I change from one page to the other.

Any more on the missing PM link?
 
@Giverny the notification on Android app is playing silly buggers works OK at times and then get delayed notifications on reply's to posts and pm's as much as 24hrs at times
 
I can no longer post photos from iPad just says error .. more than three months now ..
never used to have the problem

FB ones will post though ...

Asking again @Administrator ...
question ....can you please confirm that PM!s are not read by other people , only those who post or engage in a PM conversation ..
Thank you .. need some trust on the last question .. best wishes Kat
 
ellagy said:
@Administrator, @Giverny @CaptainEarle I still have this problem. No ability to send PM's :( despite receiving a message today saying I would now be able to!
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Do you get an error? I checked and your account permissions all state that you definitely can send a private message.

Kat100 said:
I can no longer post photos from iPad just says error .. more than three months now ..
never used to have the problem

FB ones will post though ...

Asking again @Administrator ...
question ....can you please confirm that PM!s are not read by other people , only those who post or engage in a PM conversation ..
Thank you .. need some trust on the last question .. best wishes Kat
Click to expand...
From the app or desktop? I've said a few times in the past that the app is now too buggy to be worth using, and that you should use the forum from a mobile browser instead. The developers who create the app have been useless in helping us resolve the issues and we don't have any in-house app developers, so these issues are often left unresolved for a long time. Trust me, it's as frustrating for me as it is for you.

As for your query on private messages, these are only visible between recipients.
 
Giverny said:
Do you get an error? I checked and your account permissions all state that you definitely can send a private message.


From the app or desktop? I've said a few times in the past that the app is now too buggy to be worth using, and that you should use the forum from a mobile browser instead. The developers who create the app have been useless in helping us resolve the issues and we don't have any in-house app developers, so these issues are often left unresolved for a long time. Trust me, it's as frustrating for me as it is for you.

As for your query on private messages, these are only visible between recipients.
Click to expand...
Thank you .. I just type DCUK in the browser .. on iPad .. no longer able to post photos from my own library. But the FB photos I copy there I can post :rolleyes:
Yes frustrating, it's a nightmare lol not blaming you though .. :cat:

Thank you for your answer on PM,s ... that's interesting :)

Ps ...ban the useless developers lol x

Cheers @Giverny
 
Giverny said:
Do you get an error? I checked and your account permissions all state that you definitely can send a private message.


From the app or desktop? I've said a few times in the past that the app is now too buggy to be worth using, and that you should use the forum from a mobile browser instead. The developers who create the app have been useless in helping us resolve the issues and we don't have any in-house app developers, so these issues are often left unresolved for a long time. Trust me, it's as frustrating for me as it is for you.

As for your query on private messages, these are only visible between recipients.
Click to expand...
I didn't know the website was "mobile friendly".... I've just follows your advice and it seems OK......but I'd still prefer to be able to use the App.
When I logged in on mobile browser the fist thing I saw was a message saying download the App
 
Kat100 said:
Thank you .. I just type DCUK in the browser .. on iPad .. no longer able to post photos from my own library. But the FB photos I copy there I can post :rolleyes:
Yes frustrating, it's a nightmare lol not blaming you though .. :cat:

Thank you for your answer on PM,s ... that's interesting :)

Ps ...ban the useless developers lol x

Cheers @Giverny
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If you tap 'Upload a File' next to 'Post Reply' you should be able to upload images off your phone :)

Hopefully we'll be able to move away from that iteration of the app within the next few months, as our forum software is due a major update.

One sidenote I must add on private messages is that they are stored in a secure database which is viewable only in emergency situations (i.e. police request)

Sable_Jan said:
I didn't know the website was "mobile friendly".... I've just follows your advice and it seems OK......but I'd still prefer to be able to use the App.
When I logged in on mobile browser the fist thing I saw was a message saying download the App
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Absolutely - the forum has been mobile friendly since December 2013 :) We're working towards an alternative app to access the forum, but please understand that these things do take time to perfect. In the mean time, we are actively trying to reach a solution with the developers of our current app.
 
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