- Messages
- 3
- Type of diabetes
- Type 1
- Treatment type
- Insulin
I am new to using a CGM and this is the first problem that I've encountered with it.
I scan my sensor using my phone, which normally works great. But when I went to check it just now, it wouldn't scan.
The first two times that I tried to scan, it said that there had been an error in scanning and to try again, but then the sensor wouldn't scan at all, no matter what angle I held my phone or arm at.
I'm not sure how this could have happened as I scanned just an hour and a half ago and everything was working normally then, and I haven't done anything fishy with my phone since then.
I've tried restarting the app on my phone, turning my phone off and on again. Nothing seems to be working.
Any help to this would be greatly appreciated!
I scan my sensor using my phone, which normally works great. But when I went to check it just now, it wouldn't scan.
The first two times that I tried to scan, it said that there had been an error in scanning and to try again, but then the sensor wouldn't scan at all, no matter what angle I held my phone or arm at.
I'm not sure how this could have happened as I scanned just an hour and a half ago and everything was working normally then, and I haven't done anything fishy with my phone since then.
I've tried restarting the app on my phone, turning my phone off and on again. Nothing seems to be working.
Any help to this would be greatly appreciated!