I switched to the Medtronic 780g about 6 months ago. Now apart from the G4 sensor's design clearly never being tested on an actual diabetic, such is the difficulty installing it without assistance on the upper arm, especially if aiming for the same side that you're handed, has anyone encountered problems with the e-shop?
I'm currently signed in, trying to order a replacement Universal Transmitter Tester & Cleaning Plug having been unable to locate mine this morning. Unfortunately the Medtronic e-shop simply will not allow me to add anything at all to my basket. I've tried logging in through a different browser to no effect and I've called Medtronic but the line for supplies is now closed and tech support can't do anything and says the e-shop is working fine.
Don't get me wrong, the pump and G4 sensor work great, both reliable and consistent but Medtronic really need to put a little more effort into supporting patients whose diabetes doesn't take a break on bank holidays and who have no alternative means to source replacement accessories when the e-shop doesn't want to play ball.
Suggestions would be greatly appreciated.
I'm currently signed in, trying to order a replacement Universal Transmitter Tester & Cleaning Plug having been unable to locate mine this morning. Unfortunately the Medtronic e-shop simply will not allow me to add anything at all to my basket. I've tried logging in through a different browser to no effect and I've called Medtronic but the line for supplies is now closed and tech support can't do anything and says the e-shop is working fine.
Don't get me wrong, the pump and G4 sensor work great, both reliable and consistent but Medtronic really need to put a little more effort into supporting patients whose diabetes doesn't take a break on bank holidays and who have no alternative means to source replacement accessories when the e-shop doesn't want to play ball.
Suggestions would be greatly appreciated.