Molly56
Well-Known Member
- Messages
- 3,844
- Type of diabetes
- Don't have diabetes
- Treatment type
- I do not have diabetes
I have gained a great friend (she is a pharmacy manager) in the last year, purely from being a local chemist and when reviewing my meds (as they should do if they manage your prescriptions).
She was actually more interested about my pump...
Anyhow, just saying that it is possible to strike up good relationships with Pharmacists on a personal basis and telling them what is happening with penalty charges and prosecutions...
She has really listened to me and now cards are asked for from everybody.
Let your Pharmacy Managers know whats happening and the majority of them will take it on board. Most of them have private discussion rooms so the conversation doesn't have to take place in public.
Having a good relationship with your pharmacist is so important anyway and mine certainly is exceptional not just because we have a good friendship but because she listened to me in the very 1st place when reviewing my meds...
Totally agree with this…..our local pharmacy is my first port of call for any queries about his medication…they are just so helpful and knowledgeable….being a small independent pharmacy I also feel that they have that personal touch not found in some of the larger branches…
Have already used them on a couple of occasions….firstly when he changed one of his medications and I was concerned about potential reaction with an existing one…
..secondly when his blood sugar levels were running in the mid twenties and he was clearly not well – being at the end of a week (late Friday) and not having access to the GP service until the Monday at the earliest my first thought was to go to the pharmacist…..so much better than phoning 111 or sitting in A&E (he would have resisted this option anyway)….
….not being the patient myself it is sometimes a bit tricky but they do have his medication details on the screen and I can talk with authority as to what he is taking and what for….this somehow gets round the patient confidentiality issue and I get the advice that I need…..in fact on the second occasion I came away with a plan of action for the next few days and felt reassured that I could cope and deal with the situation…
On this basis the pharmacy will be my first port of call should I have any queries when he moves on to the insulin….at least I can just walk in off the street and ask a question….getting in touch with the nurse or the diabetic care team involves phone calls and rather annoying phone systems…(push 1 for x, push 2 for y….get through to an answerphone and we will call you back…or if you get through a receptionist who will insist that you 'make an appointment' for three weeks time, if one is even available.)….so the pharmacist is a great option..
If only more people would use their pharmacists perhaps the NHS wouldn’t be experiencing their current problems with GP and emergency service departments…