1. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  2. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2022 »
    Dismiss Notice
  3. Diabetes Forum should not be used in an emergency and does not replace your healthcare professional relationship. Posts can be seen by the public.
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Password help please

Discussion in 'General Chat' started by captainpixie, Jan 4, 2014.

  1. captainpixie

    captainpixie Type 2 · Well-Known Member

    Messages:
    134
    Likes Received:
    183
    Trophy Points:
    83
    I sign in via facebook, I was fiddling around on my profile trying to find my password when it said I didn't have one (i downloaded the app on my phone and it wouldnt let me sign in without a password) so I clicked on the link to send me one and NOTHING have turned up in my inbox, help i dont know how to make it work :(
     
  2. mo1905

    mo1905 Type 1 · BANNED

    Messages:
    4,334
    Likes Received:
    3,775
    Trophy Points:
    178
    Why don't you sign in without going through Facebook ?


    Sent from the Diabetes Forum App
     
  3. captainpixie

    captainpixie Type 2 · Well-Known Member

    Messages:
    134
    Likes Received:
    183
    Trophy Points:
    83
    because I don't have a password apparently, or I do now but have no idea what it is because it said I was sent one!
     
  4. mo1905

    mo1905 Type 1 · BANNED

    Messages:
    4,334
    Likes Received:
    3,775
    Trophy Points:
    178
    Oh, OK. So, can you not choose to log on without going through FB now then ? I don't use FB to log in but maybe once you've done it once you have no choice ?


    Sent from the Diabetes Forum App
     
  5. captainpixie

    captainpixie Type 2 · Well-Known Member

    Messages:
    134
    Likes Received:
    183
    Trophy Points:
    83
    I can log in fine on line I just cant on my mobile, if you can I dont know how:(
     
  6. mo1905

    mo1905 Type 1 · BANNED

    Messages:
    4,334
    Likes Received:
    3,775
    Trophy Points:
    178
    Have you tried deleting it and re-installing ?


    Sent from the Diabetes Forum App
     
    • Like Like x 2
  7. captainpixie

    captainpixie Type 2 · Well-Known Member

    Messages:
    134
    Likes Received:
    183
    Trophy Points:
    83
    I'll give it a go :)
     
  8. captainpixie

    captainpixie Type 2 · Well-Known Member

    Messages:
    134
    Likes Received:
    183
    Trophy Points:
    83
    it didn't work.

    I also tried to disassociate my facebook from my profile on here but it said I needed my password but it just hasn't turned up in my inbox!!!!
     
  9. Andy12345

    Andy12345 Type 2 · Expert

    Messages:
    6,342
    Likes Received:
    8,382
    Trophy Points:
    178
    maybe give "Giverny" a PM she is a Cyber Guru im sure she will be able to help out
     
  10. mo1905

    mo1905 Type 1 · BANNED

    Messages:
    4,334
    Likes Received:
    3,775
    Trophy Points:
    178
    Sorry it didn't work. I agree with Andy, try Giverny, IT guru ! Good luck, hope you get it sorted soon !
     
  11. captainpixie1

    captainpixie1 Type 2 · Newbie

    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    41
    I can't log in at all now so I've had to make another account. frankly I'm quite annoyed by this now.
     
  12. mo1905

    mo1905 Type 1 · BANNED

    Messages:
    4,334
    Likes Received:
    3,775
    Trophy Points:
    178
    Annoying, but a new account is better than no account !
     
  13. mrman

    mrman Type 1 · Well-Known Member

    Messages:
    2,419
    Likes Received:
    2,674
    Trophy Points:
    198
    There should be an option to click forgot password once you have entered user name, but you will get an e mail to the e mail registered when you opened account so would need access to that

    Sent from the Diabetes Forum App
     
    • Like Like x 2
  14. captainpixie1

    captainpixie1 Type 2 · Newbie

    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    41
    I'm not getting that e-mail at all! i didn't register with an e-mail account I signed in with facebook. the e-mail for facebook hasn't gotten ANY e-mails and yes i checked my junk mail folder too.
     
  15. captainpixie1

    captainpixie1 Type 2 · Newbie

    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    41
    well not really I already set up my other account and I would like that one back. otherwise whats the point, i cant create a new account every tie something goes wrong people will only get confused as to who they are talking to.
     
  16. mo1905

    mo1905 Type 1 · BANNED

    Messages:
    4,334
    Likes Received:
    3,775
    Trophy Points:
    178
    Well, you can at least still logon whilst you email Giverny to try to get your old account sorted.
     
  17. captainpixie1

    captainpixie1 Type 2 · Newbie

    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    41
    fingers crossed.
     
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook