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Patient access

£10?! You can buy 1000 sheets of A4 in Tesco for £10!
About the same price I pay for A4 paper as that ream in your pix

At that price it works out at £0.0055 a single sheet approx. rip off $#$^@#.
 
What response did you get to this?
 
What response did you get to this?
Hi dbr10
What a coincidence I've also been trying to get access to my test results can get on line with practice for appointments and repeat prescriptions but nothing else,I've been in to surgery and asked been on phone and asked now waiting for practice manager to ok me having a copy of my results.Its absolutely diabolical that we has grown up adults cannot get easy access to our own records. Even though many practices now allow this after the government has given us the right to them Makes you wonder what their trying to hide from us?K
 
What response did you get to this?
Absolutely nothing! Not even the courtesy of a 'we don't do this, sorry'!

I've got an appointment tomorrow for a couple of routine tests, as it happens, one of which is with the practice nurse, so I will make further enquiries.
 
Absolutely nothing! Not even the courtesy of a 'we don't do this, sorry'!

I've got an appointment tomorrow for a couple of routine tests, as it happens, one of which is with the practice nurse, so I will make further enquiries.
Hi Snapsy same here phoned earlier this morning still no reply will give them another call wouldn't like to disturb their lunch break eh!K
 
Hi @Snapsy same here phoned earlier this morning still no reply will give them another call wouldn't like to disturb their lunch break eh!K
Hi @Snapsy Just phoned the doctor Has past it to practice manager and now practice manager is seeing doctor has she doesn't understand where he's coming from Has they have given out this information in past, God help us cause the NHS is so far up their own bums it's not real!K
 
I've just got my childhood immunisations, in addition to apps and repeat prescriptions.
 
Absolutely nothing! Not even the courtesy of a 'we don't do this, sorry'!

I've got an appointment tomorrow for a couple of routine tests, as it happens, one of which is with the practice nurse, so I will make further enquiries.
That is bloody awful.
 
I have just noticed on the link I posted that you can enter your postcode and get a list of local surgeries and information about them. I am surprised to see that my surgery only has an uptake of about 7% registering for online access although, as I said, they don't make it difficult.
 
That’s interesting, thanks for sharing that. At my surgery only 5.2% are signed up and it was easy there too!
 

In my online records the orthopedic surgeon who looked at my right hip a few years ago (for pain, about eight years after my broken hip was fixed) entered the wrong hip (left hip....).

I recently went to see a different orthopedic surgeon and we talked about my right hip, and he noticed it said "left" in the system. So he managed to delete the word "left" from the several-year-old record -- but he could not add the word "right." He said he can only delete stuff in old records, but not add new stuff....

For context, and for comparison with UK: Online access to patient records here in America is extremely complex, if you have more than one health-care providing "system" (and most people do). I am lucky that most of my health care is within a single huge hospital network, but even then, some of the members of that network don't use the central computer system and their online systems are different. So, a plethora of passwords and numerous web addresses....
 
That’s interesting, thanks for sharing that. At my surgery only 5.2% are signed up and it was easy there too!

Are there any advertisements/posters up in the waiting room about it? It is highly likely very few have heard about it. When I first knew about it (well before May 2016 - the deadline date) there wasn't a single poster or leaflet in our waiting room, and the receptionist knew nothing about it. She went to find someone else who did know about it and who produced the relevant form for me. That was a long time ago. These days there are posters up.
 
I didn't know that people could get their test results on-line before I came here. It's been a real eye opener this having T2. Before I would have been one of those people who say to me but if your nurse/doctor tells you to eat carbs then you should do it because they know best. That is usually just after they've told me how well I'm looking now.

At the end of the day they can't expect us to manage our diabetes and not give us the information / support that we need to do it.
 
There are posters up saying that repeat prescriptions can’t be ordered over the phone anymore, you have to take in a paper request or order on line and it tells you how to register. The same thing is said in the recorded message if you phone up. I can only assume that 95% of patients go into the surgery to order their’s or have an arrangement with a pharmacy. There’s nothing advertised about booking appts or accessing results. I only knew about the results bit because you (@Bluetit1802) suggested it to me in one of my very first posts and for that I’m grateful x
I can confirm that I had my first childhood vaccinations in March 1962!
 

I wonder if it could be the elderly patients that don't do it - they may not be on-line or they may just enjoy a trip out. In the past, pension payments had to be obtained every week at a post office. When this all changed and pensions were paid direct to bank accounts, all the pensioners moaned because they had been robbed of their weekly trip to the PO where they met all their friends for a gossip!! Also, areas where there is a high number of pensioners there is probably a lesser take up of the on-line services. Whereas in, say a university city, there will be a high number of students and young people.
 
I’m in a university city! There’s two universities and my surgery provides medical services on campus for one of the Unis. So that makes the low uptake even more surprising!
 
central computer system
Wow yours are on computer!... here we still have paper records that are transported by hand around hospitals... every time I take my mother for a visit I offer to carry them down to the respective department but I'm never allowed...
 
Wow yours are on computer!... here we still have paper records that are transported by hand around hospitals... every time I take my mother for a visit I offer to carry them down to the respective department but I'm never allowed...

Have you got inside toilets and electricity yet?
 
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