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Problems with forum.

Discussion in 'Type 1 Diabetes' started by becca59, Jul 1, 2022.

  1. becca59

    becca59 Type 1 · Well-Known Member

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    Anyone else having problems with the site and forum? I use the app and nothing is loading. Also the site when I log in is hard to navigate and seems very random.
     
  2. Rokaab

    Rokaab Type 1 · Well-Known Member

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    The site and forums seem to be working fine for me - noting that I use a web browser on my PC rather than an app on my phone
     
    #2 Rokaab, Jul 1, 2022 at 8:37 AM
    Last edited: Jul 1, 2022
  3. bulkbiker

    bulkbiker Type 2 · Oracle

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    What times are you trying?.. there's obviously something running in the background at about 11 pm that causes the site to run extremely slowly.

    I not experiencing any problems during the day.

    Maybe try that old trick of turning your device off and back on again? Oldie but goodie!
     
    • Agree Agree x 1
  4. Administrator

    Administrator Family member · Well-Known Member
    Staff Member Administrator

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    Hi Becca - we had reports of the forum app not working, the team looked at it and everything should be working correctly as of 09:00AM GMT today. Really sorry that it's still not working for you - do you mind trying the app again?

    If it's still weird, please send over some screenshots of what the site looks like for you and we'll get onto it!
     
    • Informative Informative x 1
  5. RoughcutAU

    RoughcutAU · Well-Known Member

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    I have been having problems too. The app failed a couple days ago and now it appears to be working but won’t accept my user name so now can only log on to website. The app says my user name doesn’t exist.
     
    • Hug Hug x 1
  6. becca59

    becca59 Type 1 · Well-Known Member

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    I’m in. Hurrah! Have been feeling bereft. It obviously reached 9am whilst I I was writing the message. Thanks for help.
     
    • Winner Winner x 3
  7. becca59

    becca59 Type 1 · Well-Known Member

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    Keep trying. We also had that problem. It rectified itself.
     
    • Like Like x 2
  8. RoughcutAU

    RoughcutAU · Well-Known Member

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    Thank you. Finally got it to work! Now to catch up on my favourite threads :)
     
    • Winner Winner x 1
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