1. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  2. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2020 »
    Dismiss Notice
  3. Diabetes Forum should not be used in an emergency and does not replace your healthcare professional relationship. Posts can be seen by the public.
    Dismiss Notice
  4. Guest, stay home, stay safe, save the NHS. Stay up to date with information about keeping yourself and people around you safe here and GOV.UK: Coronavirus (COVID-19). Think you have symptoms? NHS 111 service is available here.
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Pump broke!! Help?

Discussion in 'Insulin Pump Forum' started by Coreylewis21, Mar 14, 2020.

  1. Coreylewis21

    Coreylewis21 Type 1 · Member

    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    23
    Hi all!,

    Sorry for posting this in a couple of catergoruies but unsure which..

    My omni pod pdm broke earlier today and I’m a bit worried. I were prescribed the omnipod in Manchester but I am now based in Blackburn and the doctors or hospital have not heard of the omnipod.

    Luckily I recently got back up medication for novarapid and levimir which I were on before the omnipod.

    I just have a couple questions to anybody who may be able to help.

    I am however a little worried as I can’t get hold of my diabetes team as it’s the weekend and I’m only 95% sure of my previous bolus’.

    I am currently on 1.4 automatically hourly novarapid via omnipod and which I think as far as I can remember (3 years ago) it were estimated including my previous levinir and novarapid which were either 110 or 120. Would I go back to my previous dosages which were (I think) 30 at night and 30 in the morning?.

    Also I still have my omnipod on which is activated and still giving me a background bolus would I keep this on till I go to bed and then inject levimir?

    Thanks in advanced for any help!

    Corey.
     
  2. Juicyj

    Juicyj Type 1 · Moderator
    Staff Member

    Messages:
    8,117
    Likes Received:
    6,525
    Trophy Points:
    198
    Hello @Coreylewis21 Please call your pump manufacturer immediately, they will have an emergency number and can courier a replacement within a day.

    No one here can give you dosing advice so call NHS and see if they can get someone to call you back.

    As you can tell it’s vital to have back up pens but also to keep a record of your bolus and basal ratios you can refer to at times like this. I would keep activity down to a minimum this weekend and set your alarm to check your levels through the night every 3 hours to let see how your managing, hopefully someone will be able to offer support in regards to your dosing levels too.
     
  3. Coreylewis21

    Coreylewis21 Type 1 · Member

    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    23
    Hi!, I’ve rang them and wanted £400 for a replacement. I’ve checked previous records like you said!. I’ll also take your advice and check every 3 hours I’ll be able to sort a replacement Monday for free. Thankyou very much.
     
  4. Juicyj

    Juicyj Type 1 · Moderator
    Staff Member

    Messages:
    8,117
    Likes Received:
    6,525
    Trophy Points:
    198
    Do you know why they wanted to charge you ? A replacement for a pump still under warranty should be free of charge.

    How are you getting on ?
     
    • Agree Agree x 1
  5. Coreylewis21

    Coreylewis21 Type 1 · Member

    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    23
    I’ve no idea to be honest going to ring my team on first thing in morning. Woke up once in middle of the night with highs but corrected it. Will be okay for another day.
     
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook