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Recently Diagnosed

Discussion in 'Greetings and Introductions' started by Sheila L, Jun 14, 2019.

  1. Sheila L

    Sheila L Type 2 · Well-Known Member

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    Thank you so much for your reply. The email I received was very strange and I thought it may be a scam. I shall forward the email to you.

    Much appreciated
    Sheila
     
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  2. Sheila L

    Sheila L Type 2 · Well-Known Member

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    Yes, I agree. I’ve found that to be true. The App is easy though as I can get it on my phone or iPad without loading up the computer!

    Sheila
     
  3. JoKalsbeek

    JoKalsbeek Type 2 (in remission!) · Well-Known Member

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    The e-mail sounds dodgy, but you already figured that. Well done. ;) And no worries about replies. Quite a few people come on here, ask advice, and are never heard from again. ;) Besides, there's no time frame in which you should reply. I know when I first got on here I didn't have notifications switched on, and while I got loads of messages, I didn't see a single one until days later. And I spend my day basically glued to the computer and smartphone app.

    In any case, you're welcome, and if we can do anything to help, let us know. :)
     
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  4. Bluetit1802

    Bluetit1802 Type 2 (in remission!) · Guru

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    I use the website on my phone and my tablet as well as my PC. I just add the website to my bookmarks.
     
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  5. Sheila L

    Sheila L Type 2 · Well-Known Member

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    Thanks. A good idea! I'll try that as well.

    Sheila
     
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  6. DCUKMod

    DCUKMod I reversed my Type 2 · Expert
    Staff Member Administrator

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    Sheila - As promised, I made my enquiries today. You should not be concerned about the email. The sender is a bona fide Tapatalk person.

    Relating to the DCUK App, it has been updated and is in the queue to be released by the Google Play store. I will let you know when the new release is available for updating.

    Do you know if you are actually using the DCUK App or the generic Tapatalk App? That's just my curiosity asking that. It's not a onccern either way.
     
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  7. Sheila L

    Sheila L Type 2 · Well-Known Member

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    Thank you very much for your reply. I am very pleased that this was bona fide. I can confirm that I am most certainly using the DCUK App on both my mobile phone and my iPad. I’d never heard if Tapatalk before I received their message. I think the reason they somehow became involved was that there was an error when I tried to send a Post. I reported it to Admin. It seems to have stemmed from there. I have no intention of joining them.

    I’m pleased to hear that an updated version of the App will soon be available. Thank you for saying that you will let me know when the new release is ready.

    Thank you again for your concern and trouble in following this up for me. I very much appreciate it. I am newly diagnosed as diabetic and new to the Forum but I am sure it will be a great help and support to me.

    Kind regards
    Sheila
     
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  8. DCUKMod

    DCUKMod I reversed my Type 2 · Expert
    Staff Member Administrator

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    No worries, Sheila. DCUK take members safety and security very seriously. It was good to have some good news for you.
     
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  9. Sheila L

    Sheila L Type 2 · Well-Known Member

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    Thanks very much. That’s very reassuring.
    Sheila
     
  10. Sheila L

    Sheila L Type 2 · Well-Known Member

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    Thanks very much. I’m glad you understand what it’s like getting used to being a member of the Forum and seeing notifications.

    I think the Moderator has sorted the problem out now and says it was bona fide. It’s good that they take our safety and security so seriously.

    Kind regards
    Sheika
     
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  11. Sheila L

    Sheila L Type 2 · Well-Known Member

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    Sorry - I should have written, “Sheila”!
     
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