Has anyone else had issues with the O rings coming out of the cartridges when changing them?
I've been getting a lot of occlusions ( 4 in the last week ) and a couple of changes back I was struggling to get the new cartridge flush and on inspection the O ring and washer from the old cartridge was stuck on the pump, the following cartridge the O ring was lose when I took it out ( another occlusion) I've just spoke to Airliquid and they are sure its a cartridge fault not pump, I am not convinced as the 2 cartridges were from different batches, they are going to send me a new box and have said to call next time I get an occasion! I have been pumping 16+ yrs so pretty confident in what I'm doing, I use the trusteel cannula.
My time in range has been fantastic, 80-90% but since this has started happening over last 2 weeks I've had days at 50% which is worse than before I started the tslim!
I've been getting a lot of occlusions ( 4 in the last week ) and a couple of changes back I was struggling to get the new cartridge flush and on inspection the O ring and washer from the old cartridge was stuck on the pump, the following cartridge the O ring was lose when I took it out ( another occlusion) I've just spoke to Airliquid and they are sure its a cartridge fault not pump, I am not convinced as the 2 cartridges were from different batches, they are going to send me a new box and have said to call next time I get an occasion! I have been pumping 16+ yrs so pretty confident in what I'm doing, I use the trusteel cannula.
My time in range has been fantastic, 80-90% but since this has started happening over last 2 weeks I've had days at 50% which is worse than before I started the tslim!