The lady from CAB was really helpful, but I had to verify who I was bu clicking onto a company ie, Post office. Many questions and pulling my hair out, apparently my phone isn't compatible to download the Expedian app ( I chose this one) CAB lady had already gone, so I had to ring a helpline and luckily a friend was here so his phone was compatible for the app, which took 3 attempts and then, he had to take a photo of the scan thing, (the QR code) 2 times and it went on and on, also my passport photo details only went through on the 3 rd attempt. Had a phone call from Universal credit, who have now set up a face to face with a 'life coach' at he Job centre on Monday at 11.20 am and to bring lots of ID with me and to get a sick note from my GP, from August 1st, who still hasn't received my hospital discharge paper !! I have had enough today. So trying to chill out now after a very stressful and frustrating few hours and taking deep breaths

