Librelink IOS issue info, “white screen of death.” ; How to resolve.

[Jaylee]

Hi,

It come to our attention many of you are experiencing issues using librelink after the recent update on IOS Apple phones.

It’s understandable, regarding the annoyance & inconvenience regarding this issue.
In a bid to pull together some useful tips on workarounds whilst Abbott get their act together, here are some useful recent topic links with brilliant info from our members.

The “word on the street” is go to the App Store, find your app purchase history & the previous version of Librelink should be there to download..
Hope this helps. Thanks to all our members sussing this resolution out.

Issue with Libre - blank screen

Is anyone else having an issue with the app today? I’ve just got a blank screen. I’ve tried off loading the app multiple times. If I delete I don’t think my sensor (which still has 8 days on it) will work and will have to use a fresh on! Can’t get through on helpline as it says office closed...

www.diabetes.co.uk

Freestyle Libre Sensor 2 app- Shut down

Hi there! I am 24 year old diabetic, living with type 1 for 9 years in the UK Today i realised my Freestyle Libre 2 sensor app would not work, kept showing me a blank screen. Spent hours on hold to ABBOTT who have let me know they’ve had an issue with their update, and that they don’t know...

www.diabetes.co.uk

Libre ERROR- Blank Screen on loading ?

This error Friday 14th July on Freestyle Libre 2- ‘Blank Screen of Death’ Fix :- Ok just fixed the problem on my iPhone. 1. Remove the app on your phone by holding finger over the Libre icon and then ‘x’ to delete.. 2. Reinstall Libre View from purchased apps in App finder. To do this press...

www.diabetes.co.uk

Type 1 - Libre app not working

Hiya, just wondering if anyone else’s librelink app isn’t opening and won’t even connect to the App Store ?

www.diabetes.co.uk

Thanks to @Annepanne for this one.

Issue with Libre - blank screen

Ah, thanks v much will try that! I do have a reader as well phone (supplied by manufacturers for free last time they messed up ) but it won’t read my current sensor. Will have to insert another one and start it with reader, which is a waste of the 8 days left on this one but at least I have the...

www.diabetes.co.uk

 

[Jaylee]

From @Sy23 . Who managed to crack a remedy to the same issue here.

Libre ERROR- Blank Screen on loading ?

This error Friday 14th July on Freestyle Libre 2- ‘Blank Screen of Death’ Fix :- Ok just fixed the problem on my iPhone. 1. Remove the app on your phone by holding finger over the Libre icon and then ‘x’ to delete.. 2. Reinstall Libre View from purchased apps in App finder. To do this press...

www.diabetes.co.uk