Pharmacy 2u

[Biekmas83]

So signed up to Pharmacy2u. Received all the repeat information from the Drs and put my first order in..... Then the good news stopped!

After 5 days the order was still with the Dr's. So i emailed them to ask if they had chased it, to get a response that said. It is ready in the Dr's for you to collect and take to the Pharmacy!!!

I might have overlooked the service but i through the point was they did all that, it seems not. I can easily do my own repeats and take to the chemist, but thought i would try this service without any joy. The worst part is that i had to email them to find out that it was in the Drs to collect, they never even told me!!

 

[SueJB]

So signed up to Pharmacy2u. Received all the repeat information from the Drs and put my first order in..... Then the good news stopped!

After 5 days the order was still with the Dr's. So i emailed them to ask if they had chased it, to get a response that said. It is ready in the Dr's for you to collect and take to the Pharmacy!!!

I might have overlooked the service but i through the point was they did all that, it seems not. I can easily do my own repeats and take to the chemist, but thought i would try this service without any joy. The worst part is that i had to email them to find out that it was in the Drs to collect, they never even told me!!

It doesn't sound worth it. I get my repeats online with my health centre. I order, they send it to the local chemist, I collect. Simple and effective and not middle man. I wonder if they charge the NHS anything for this magic service.

 

[Rachox]

I do the same as @SueJB . My local pharmacy is lovely, they even delivered my meds to my house when I mentioned I was on crutches after Xmas, even though hubby was going to go and get them

 

[Giverny]

That's weird, I've been using Pharmacy2U for a few years now and had absolutely no issues. You're right though, the whole point of the service is so you don't have to do that!

 

[dbr10]

It doesn't sound worth it. I get my repeats online with my health centre. I order, they send it to the local chemist, I collect. Simple and effective and not middle man. I wonder if they charge the NHS anything for this magic service.

Same here. More convenient.

 

[LittleGreyCat]

"
NHS repeat prescriptions
without leaving your home,
with FREE delivery
"
That is from the front page of the web site.

A stiff letter on cardboard to the complaints department is called for!

 

[rmz80]

I received a letter which had obviously been made to look like a hospital appointment letter as it had an NHS logo on the envelope. This was just a Phamacy2U letter which looked like it had come from my GP's surgery as it even had the surgery's address on it. The letter suggested I change to them.

I checking this company out, they have previously been fined for selling patient details to third party companies so they are definitely not someone I want to deal with!
https://www.pharmaceutical-journal....000-for-selling-patient-data/20069579.article

 

[Mr_Pot]

I received a letter which had obviously been made to look like a hospital appointment letter as it had an NHS logo on the envelope. This was just a Phamacy2U letter which looked like it had come from my GP's surgery as it even had the surgery's address on it. The letter suggested I change to them.

I checking this company out, they have previously been fined for selling patient details to third party companies so they are definitely not someone I want to deal with!
https://www.pharmaceutical-journal....000-for-selling-patient-data/20069579.article

My local pharmacy has a notice to the effect that Pharmacy2U is not an NHS service and it is the supply of NHS prescriptions that makes the rest of the pharmacy's services viable.

 

[Robbity]

My local pharmacy has a notice to the effect that Pharmacy2U is not an NHS service and it is the supply of NHS prescriptions that makes the rest of the pharmacy's services viable.

I recently had a letter from my surgery (which has its own pharmacy/dispensary) sent with my repeat prescription containing similar information.

Robbity

 

[Giverny]

A few months down the line, my surgery will no longer send my prescription to Pharmacy2U meaning I'm now stuck without my epilepsy medication for the foreseeable future.

It seems like more and more surgeries are doing this.