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Pharmacy 2u

Discussion in 'Ask A Question' started by Biekmas83, Apr 6, 2018.

  1. Biekmas83

    Biekmas83 Type 1 · Active Member

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    So signed up to Pharmacy2u. Received all the repeat information from the Drs and put my first order in..... Then the good news stopped!

    After 5 days the order was still with the Dr's. So i emailed them to ask if they had chased it, to get a response that said. It is ready in the Dr's for you to collect and take to the Pharmacy!!!

    I might have overlooked the service but i through the point was they did all that, it seems not. I can easily do my own repeats and take to the chemist, but thought i would try this service without any joy. The worst part is that i had to email them to find out that it was in the Drs to collect, they never even told me!!
     
  2. SueJB

    SueJB Type 1 · Well-Known Member

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    It doesn't sound worth it. I get my repeats online with my health centre. I order, they send it to the local chemist, I collect. Simple and effective and not middle man. I wonder if they charge the NHS anything for this magic service.
     
    • Like Like x 3
  3. Rachox

    Rachox Type 2 (in remission!) · Moderator
    Staff Member

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    I do the same as @SueJB . My local pharmacy is lovely, they even delivered my meds to my house when I mentioned I was on crutches after Xmas, even though hubby was going to go and get them :happy:
     
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  4. Giverny

    Giverny Friend · Admin
    Administrator

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    That's weird, I've been using Pharmacy2U for a few years now and had absolutely no issues. You're right though, the whole point of the service is so you don't have to do that!
     
    • Agree Agree x 1
  5. dbr10

    dbr10 Type 2 · Well-Known Member

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    Same here. More convenient.
     
  6. LittleGreyCat

    LittleGreyCat Type 2 · Well-Known Member

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    "
    NHS repeat prescriptions
    without leaving your home,
    with FREE delivery

    "
    That is from the front page of the web site.

    A stiff letter on cardboard to the complaints department is called for!
     
    • Agree Agree x 1
  7. rmz80

    rmz80 Type 1 · Well-Known Member

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    I received a letter which had obviously been made to look like a hospital appointment letter as it had an NHS logo on the envelope. This was just a Phamacy2U letter which looked like it had come from my GP's surgery as it even had the surgery's address on it. The letter suggested I change to them.

    I checking this company out, they have previously been fined for selling patient details to third party companies so they are definitely not someone I want to deal with!
    https://www.pharmaceutical-journal....000-for-selling-patient-data/20069579.article
     
    • Informative Informative x 4
  8. Mr_Pot

    Mr_Pot Type 2 · Well-Known Member

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    My local pharmacy has a notice to the effect that Pharmacy2U is not an NHS service and it is the supply of NHS prescriptions that makes the rest of the pharmacy's services viable.
     
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  9. Robbity

    Robbity Type 2 · Expert

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    I recently had a letter from my surgery (which has its own pharmacy/dispensary) sent with my repeat prescription containing similar information.

    Robbity
     
  10. Giverny

    Giverny Friend · Admin
    Administrator

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    A few months down the line, my surgery will no longer send my prescription to Pharmacy2U meaning I'm now stuck without my epilepsy medication for the foreseeable future.

    It seems like more and more surgeries are doing this.
     
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