It was an extremely stressful day for me and my family yesterday regarding a really horrible abusive phone call from my Childs paediatric diabetic nurse which caused us all a lot of distress. She made threats that she would be dealing with our family the "HARD WAY" from now on and involving safeguarding all because I refused to allow her to continually be disrespectful towards me during her phone call and make false accusations about me. She then hung up the phone on me and proceeded to text messages to my phone totally twisting the truth of what had happened and making false accusations about me again. She is highly narcissistic, abusing her powers and seems hell bent on trying to use taking our child as punishment for not putting up with her abuse.
Surely this is misconduct on her part? and a formal complaint needs to be made but I don't know who to contact, who will listen to us over a nurses account. Do I need a family law solicitor? She is much too aggressive for us to deal with and this was not the first time she has been aggressive towards us, usually she is very passive agressive and I wonder if there is more to this such as disability discrimination perhaps over our social status and vulnerabilities as we seem to be constantly under the suspicion of medical negligence totally invalid??? as we have worked really hard with everything the diabetic team have told us to do.
It would be good to know what we do now as we can't go on dealing with this particular nurse after what happened yesterday. We at no point refused to work with the diabetic team or refused any treatments, we are administering treatments and have always worked with the diabetic team. We don't have any point of contact, I made several attempts to contact the dietitican who is usually friendly but she has not got back to us and I'm very distressed about what will happen to our family. thanks
Surely this is misconduct on her part? and a formal complaint needs to be made but I don't know who to contact, who will listen to us over a nurses account. Do I need a family law solicitor? She is much too aggressive for us to deal with and this was not the first time she has been aggressive towards us, usually she is very passive agressive and I wonder if there is more to this such as disability discrimination perhaps over our social status and vulnerabilities as we seem to be constantly under the suspicion of medical negligence totally invalid??? as we have worked really hard with everything the diabetic team have told us to do.
It would be good to know what we do now as we can't go on dealing with this particular nurse after what happened yesterday. We at no point refused to work with the diabetic team or refused any treatments, we are administering treatments and have always worked with the diabetic team. We don't have any point of contact, I made several attempts to contact the dietitican who is usually friendly but she has not got back to us and I'm very distressed about what will happen to our family. thanks