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Type 1 Freestyle Libre

diamonddamaris

diamonddamaris

Well-Known Member
Messages
90
Type of diabetes
Type 1
Treatment type
Insulin
IMG_1684169892.713574.jpg

My Freestyle Libre is supposed to have 7 days left and then I get a notification that there is a signal loss and when I go to scan it says the sensor has ended. Is this a faulty sensor? This has never happened before has anyone else noticed this problem? Help please.
 
diamonddamaris said:
My Freestyle Libre is supposed to have 7 days left and then I get a notification that there is a signal loss and when I go to scan it says the sensor has ended. Is this a faulty sensor?
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Yes, if it was meant to last another 7 days yes its faulty if it's ended itself, these things do happen, tech is never 100% guaranteed to work

Contact Abbott and they will send a replacement
 
I normally swap arms when I change sensors just to give the previously used arm a rest (unless my sensor died dead early in its lifecycle).
But I know some will keep then on the same arm
 
I’m going to put the new sensor on the other arm. Does Abbot normally give you a replacement? I thought you would have to ask the gp for another one.
 
diamonddamaris said:
I’m going to put the new sensor on the other arm. Does Abbot normally give you a replacement? I thought you would have to ask the gp for another one.
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Abbott send the replacements for failures, your GP should not replace faulty ones (itll cost them the price of a new sensor for a start to get you another), as replacements from Abbott are free of charge but you have to sort that out
 
Filumo said:
You’ve never had sensor fail?!!
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I wrote "very little problem".
I was using LIbre 2 with three different Android phones for more than 2 years and had two sensor failures.
I always made sure I have at least one spare sensor and Abbott replaced the failed ones within 2 weeks.
(I was using LIbre 1 with a phone for a few years prior and, again, had a couple of failures in that time.)
I was initially given a reader for Libre 1. My first sensor failure was with the reader. I soon gave it up as I did not want to carry addition stuff around with me and I always have my phone.

I now self fund a different CGM which talks to my pump but still have a couple of LIbre in my diabetes drawer as back up. Coincidentally, I used one earlier this month with no problems.
 
My trial one failed, I called and they checked some stiff over the phone, use a diffrent phone with the app, and the replacex it, as it was faulty they send a prepaid bag to return it.
 
Rokaab said:
Very little does not mean zero, but the sensors can fail no matter what you're using to read them, this kind of tech is never guaranteed to be flawless - it cant be :)
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Hi,

I got to be an exception. (to date.) been using L1s then the L2 for a number of years. In that time I’ve used Samsungs. A Galaxy note 4, Note 9 & now a Note 10. (I don’t even think these are compatible listed devices.)
Never needed to contact Abbott.

But there is going to always be the “odd one.” & from memory, there was one that was starting to lose adhesion on the edge 11 days in? But it held out & was reasonably accurate too..
 
becca59 said:
I think it’s more the body and not the technology unfortunately.
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Well.? I wouldn’t disagree. However, I work in engineering production. Every unit in every batch is accountable. Checked & signed off with a “first off.”
I can imagine technicians & fitters working to a strict protocol. At the Abbott plant. But, human error (the odd “Friday nighter” with possible overtime?)
& faults with the supplier of the PCBs (if it’s outsourced?) can be tracked for an enquiry. Which is probably why Abbott like to have them sent back..
 
Filumo said:
You’ve never had a sensor failure?
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Why do you think the reader makes any difference to sensor failures?
I can't speak for becca but I used Libre 2 for over 2 years with 3 different phones and experienced 2 sensor failures.
I only changed so that I can use a (self-funded) CGM that talks to my pump.
 
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