All GP's have to have PPG's to get an extra source of income from government.....ours gets another £10k + for having a PPG...
PPG stands for Patient Partcipation Group. My Group meets every two months...
Since Chair of my Practice we have had a survey, increased Patients awareness of the Group and going to attend flu clinics to increase Patients awareness if items such as Online Appts, Online Test results and Patients care plans...plus Carers, diabetes, asthma info...and we do Newsletters where my volunteers hand them out in the Practice and get surveys done too.
Gp's do not have to act upon the survey reports but the CQC do expect them to listen to their Patients and act if it is possible. We also learn things like our CCG giving pumps to all new diagnosed under 12's.. Etc.
However, it is not a Group for individual complaints.... Just a way to bridge communications and improve things at ground root level for all Patients... Have a look at Napp.org.uk website...
Lots of Practices do a lot more than ours...ours was not run well previously..we are just getting going really, but the improvements are excellent with our Practice... Got small things like new chairs, better opening times, more info, I even pass on details of the LCHF from southportgp to our Senior Partner at the Practice...
Sometimes you have to start at ground roots level to make a difference... I will never give up doing something to help people with diabetes in the future. Thats why I also do research at QE2 hosp in Birmingham.
Small things can make big differences...
W
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