- Messages
- 10
- Type of diabetes
- Type 1
- Treatment type
- Insulin
Hi
Recently had a bad sensor, I called Abbot, and they were super understanding and sent me a new sensor.
However, I never received an email to confirm that they had put in a new order for me? Has anyone else experienced this?
They also said that they would send me a pack to send back the bad sensor in, do I receive any information about what was wrong with the sensor? Do they log this on your account? I'm a bit worried about if I get another sensor that is faulty they might think I'm lying or something.
Thanks all
Recently had a bad sensor, I called Abbot, and they were super understanding and sent me a new sensor.
However, I never received an email to confirm that they had put in a new order for me? Has anyone else experienced this?
They also said that they would send me a pack to send back the bad sensor in, do I receive any information about what was wrong with the sensor? Do they log this on your account? I'm a bit worried about if I get another sensor that is faulty they might think I'm lying or something.
Thanks all