Have to go for a hearing appointment next week. Hearing aid is playing up and no test, no new aid so no choice. However this letter I received shows a massive difference in how some businesses are opening as safely as they can compared to say schools who seem to be accepting kids going in via taxis, buses and whatnot. Prior to receiving this I was asked if I could get there by not using public transport and if I had been far out of the area in the last 14 days. Not sure how long that socially distanced Otoscope is going to be mind!!!
We look forward to welcoming you to your Hearing Assessment audiology appointment. *** has strict infection control procedures in place to keep you safe from infection, including Covid-19, based on NHS and government guidelines.
Face-to face contact will be kept to a minimum. *** premises are thoroughly cleaned in between patients and all employees are trained in infection control. This sheet contains important information about your appointment so that you will know what to expect.
A member of our staff will speak with you 24-48 hours before your appointment to ensure that it is safe for you to attend the appointment.
Arriving for your appointment you must not use public transport to attend this appointment. If you are arriving by car, there is a car park behind the premises and three disabled spaces in front of the premises. Please arrive on time for your appointment.
We cannot admit you to the premises before the time of your appointment and may not be able to see you if you are late. Please keep all belongings to a minimum and leave unnecessary items (coats, bags etc.) in your car as these can carry infection.
All patients are required to wear a face covering. Unfortunately, we are unable to provide these. You will not be given access to the premises without a face covering. We are unable to give anyone access to toilets or any other facilities on the premises.
You should ring the doorbell on arrival. You will be greeted by an audiologist who will be dressed in Personal Protective Equipment (PPE). He or she will take your temperature and ask you some questions. If you have a high temperature or do not give the required answer to any of the questions asked then he or she will ask you to leave the premises immediately as we will not be able to proceed. The audiologist will ask you to sanitise your hands with hand sanitizer.
If you have a companion with you, they must not come onto the premises with you unless you have previously advised us that you need to be accompanied by a named carer who we will have spoken to 24-48 hours before the appointment. If a named carer does need to accompany you to the appointment they will be subject to the same infection control procedures outlined above. June 2020 Reviewed August 2020.
All patients and employees must maintain a 2 metre distance on the premises at all times unless wearing PPE. You will find the floor is marked to indicate a 2 metre distance and chairs will be spaced out accordingly. Please do not move any furniture.
Your appointment - Your audiologist will take you into the clinical rooms, keeping a 2 metre distance. He or she will explain the appointment . Patient consent for audiology treatment will have already been returned to *** in the ‘Clinical Questionnaire’.
During the appointment your audiologist will:
• Check inside your ears using an otoscope.
• Conduct a hearing test - You will be asked to sit inside an acoustic booth wearing a pair of headphones. You will hear high, low and mid-range pitched ‘tones’. You will be asked to press a button each time you hear a tone. Some of the tones will be very quiet but you should make sure you press the button every time you hear a sound even if it is very faint. The audiologist will record the quietest sound that you can hear at each frequency and he or she will mark it on a chart called an audiogram. The audiogram is a chart of your hearing. .
• The audiologist will explain the audiogram results. If this test suggests that you would find a hearing aid useful, the audiologist will discuss options with you.
We look forward to welcoming you to your Hearing Assessment audiology appointment. *** has strict infection control procedures in place to keep you safe from infection, including Covid-19, based on NHS and government guidelines.
Face-to face contact will be kept to a minimum. *** premises are thoroughly cleaned in between patients and all employees are trained in infection control. This sheet contains important information about your appointment so that you will know what to expect.
A member of our staff will speak with you 24-48 hours before your appointment to ensure that it is safe for you to attend the appointment.
Arriving for your appointment you must not use public transport to attend this appointment. If you are arriving by car, there is a car park behind the premises and three disabled spaces in front of the premises. Please arrive on time for your appointment.
We cannot admit you to the premises before the time of your appointment and may not be able to see you if you are late. Please keep all belongings to a minimum and leave unnecessary items (coats, bags etc.) in your car as these can carry infection.
All patients are required to wear a face covering. Unfortunately, we are unable to provide these. You will not be given access to the premises without a face covering. We are unable to give anyone access to toilets or any other facilities on the premises.
You should ring the doorbell on arrival. You will be greeted by an audiologist who will be dressed in Personal Protective Equipment (PPE). He or she will take your temperature and ask you some questions. If you have a high temperature or do not give the required answer to any of the questions asked then he or she will ask you to leave the premises immediately as we will not be able to proceed. The audiologist will ask you to sanitise your hands with hand sanitizer.
If you have a companion with you, they must not come onto the premises with you unless you have previously advised us that you need to be accompanied by a named carer who we will have spoken to 24-48 hours before the appointment. If a named carer does need to accompany you to the appointment they will be subject to the same infection control procedures outlined above. June 2020 Reviewed August 2020.
All patients and employees must maintain a 2 metre distance on the premises at all times unless wearing PPE. You will find the floor is marked to indicate a 2 metre distance and chairs will be spaced out accordingly. Please do not move any furniture.
Your appointment - Your audiologist will take you into the clinical rooms, keeping a 2 metre distance. He or she will explain the appointment . Patient consent for audiology treatment will have already been returned to *** in the ‘Clinical Questionnaire’.
During the appointment your audiologist will:
• Check inside your ears using an otoscope.
• Conduct a hearing test - You will be asked to sit inside an acoustic booth wearing a pair of headphones. You will hear high, low and mid-range pitched ‘tones’. You will be asked to press a button each time you hear a tone. Some of the tones will be very quiet but you should make sure you press the button every time you hear a sound even if it is very faint. The audiologist will record the quietest sound that you can hear at each frequency and he or she will mark it on a chart called an audiogram. The audiogram is a chart of your hearing. .
• The audiologist will explain the audiogram results. If this test suggests that you would find a hearing aid useful, the audiologist will discuss options with you.