Freestyle Libre new sensor not working HELP!

[eleashaw]

Hey Guys,
I've just put on a new sensor after my last one only lasting a day! and my reader is recognizing that there is a new sensor but has asked me 3 times to wait 60 minutes before I can use it.. has anyone experienced this?
Thanks!

 

[Rokaab]

So do you mean after you waited 60 mins the first time, it then asked you to wait for 60 mins again?

 

[eleashaw]

So do you mean after you waited 60 mins the first time, it then asked you to wait for 60 mins again?

yes and again after that..

 

[Rokaab]

yes and again after that..

Sounds like a faulty sensor then, you probably want to contact Abbott about it, your reader may have some error codes on it which they want to know about - so make sure you have your reader to hand when talking to them.

 

[porl69]

Get in touch with Abbott's about BOTH of the sensors. They should replace both of them

 

[eleashaw]

Thanks, I'll give them a call
I live in Israel and it's really hot here so I reckon thats why the first fell off after a day

 

[Juicyj]

Thanks, I'll give them a call
I live in Israel and it's really hot here so I reckon thats why the first fell off after a day

Try wearing some skin tac and covering it with a tegaderm plaster if the heat is causing issues with the adhesive on the sensor.

 

[Ethanw57]

Thanks, I'll give them a call
I live in Israel and it's really hot here so I reckon thats why the first fell off after a day

Im pretty active and sweat lots so I always cover my libre with medical adhesive tape. I've tried a few different types until I found one that didn't irritate my skin after being on there for two weeks

 

[22nw22]

Hey Guys,
I've just put on a new sensor after my last one only lasting a day! and my reader is recognizing that there is a new sensor but has asked me 3 times to wait 60 minutes before I can use it.. has anyone experienced this?
Thanks!

It’s activation. It’s perfectly normal, it is just your sensor needs to activate. It’s not a fault.

 

[Gunners Grammy]

Hey Guys,
I've just put on a new sensor after my last one only lasting a day! and my reader is recognizing that there is a new sensor but has asked me 3 times to wait 60 minutes before I can use it.. has anyone experienced this?
Thanks!

I just had mine do the same thing. I can't get it to scan past the initial waiting period. Roxie

 

[MrsA2]

I just had mine do the same thing. I can't get it to scan past the initial waiting period. Roxie

Report it to Abbott as faulty. They will replace it

 

[In Response]

It’s activation. It’s perfectly normal, it is just your sensor needs to activate. It’s not a fault.

It is normal to need 60 minutes to activate. It is not normal to need 180 minutes (3 x 60) minutes to activate. I agree with others that this seems faulty.

 

[dier81!]

I just had mine do the same thing. I can't get it to scan past the initial waiting period. Roxie

Same problem. Happened twice now. What am I doing wrong

 

[MrsA2]

Same problem. Happened twice now. What am I doing wrong

Nothing, it's probably faulty. Call Abbott and they'll send a replacement

 

[Dreamweaver25]

My newly inserted sensor scans fine but before the 60 min period it asks me to check it and rescan. Is this the same issue everone is having? Usually does this within 10-15 minutes