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FREESTYLE LIBRE ON SALE!!!!

Discussion in 'Blood Glucose Monitoring' started by Emmotha, Oct 16, 2014.

  1. logindetails

    logindetails Type 1 · Well-Known Member

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    Oh dear - this isn't good :mad:
    Not only is VAT not being deducted when you reach the checkout but they add on £10.80 for delivery making the starter pack £170.75 :arghh:
    I assume they'll sort out the VAT problem soon but I'm not at all happy about the delivery costs - every other diabetes company I've dealt with (including Abbott) have sent meters, accessories etc free of charge so it's a bit of a kick in the wallet to have to pay this charge for the Libre.
    If they're going to apply this charge every time you order sensors it'll put the system beyond the financial reach of a lot of people :sour:
     
  2. supp

    supp Type 1 · Active Member

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    Website was iffy last night. It eventually allowed me to buy the starter pack but it wasn't taking off the VAT so I didn't buy. Now the website is back to info only. No shop page!?

    £10 postage is probably what it costs them to post but it's a big chunk to stick on!

    Worrying they can't get a simple website to work properly :/
     
  3. daniT1D

    daniT1D Type 1 · Well-Known Member

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    Just had an email for the VAT refund and a correction to the delivery charge :)


    Sent from the Diabetes Forum App
     
  4. Danaemac

    Danaemac Type 1 · Well-Known Member

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    The vat is now being deducted and postage is now 4.98 I think total was 138.25 for starter pack yes he gave in :)))
     
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  5. MrsB

    MrsB Type 1 · Well-Known Member

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    I am seriously considering this. Got a birthday coming up so I think it might go on my wish list
     
  6. Emmotha

    Emmotha Type 1 · Well-Known Member

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    I've had no email :-;
     
  7. daniT1D

    daniT1D Type 1 · Well-Known Member

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    That's not fair, you were the first to order! x


    Sent from the Diabetes Forum App
     
  8. jodysd6

    jodysd6 · Well-Known Member

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    I ordered and got the email today about the VAT error and postage price error, on the site now when I add sensors it comes up with the price without VAT! I'm excited but I'm pretty much expecting some sort of delay with processing the order/delivery so will try to contain myself until it actually arrives!
     
  9. Emmotha

    Emmotha Type 1 · Well-Known Member

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    Have u received a mail to say it's been dispatched?
     
  10. PG1759

    PG1759 Type 1 · Well-Known Member

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    I'm seriously considering it, although the rep told me that it would cost 300 pound per quarter for the sensors ! That's £1200 per year !
     
  11. smidge

    smidge LADA · Well-Known Member

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    @Emmotha, thanks for your post last night telling us the shop was live - Abbott obviously forgot to tell us despite registering!

    I had loads of problems ordering, but got there about midnight. Refused credit card several times and had to use PayPal. Received an email this evening saying they will charge the whole amount and then refund the VAT and excess postage to the payment method - great, that means I'll have £30 ish sitting in PayPal when I rarely use it. Anyway, hopefully you've received your email by now saying they're sorting out your order too.

    Smidge
     
  12. raregerry

    raregerry Type 2 · Member

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    Hi smidge

    This is what called a soft launch to see how things are working, so they can fix any teething promlems before the big push. once they happy they can handle large number of orders they will send out the emails and start an advertisting campain.
    On the point of paypay you can transfer money back out
    to your bank account or credit card if that where the money came from.
     
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  13. jackois

    jackois Type 1 · Well-Known Member

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    I ordered mine last night with no problems whatsoever. Having ticked the VAT exemption box, the VAT was removed before the payment step and there was a declaration to make for it.

    I've held off on a subscription for sensors while I see what happens with them being available on prescription.

    Now there's just the wait for it to arrive...
     
  14. raregerry

    raregerry Type 2 · Member

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    Hi

    I would say it will a long time before they are available on prescription if ever as things like this are never quick.
     
  15. kitty55

    kitty55 Type 1 · Well-Known Member

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    So that is the postage now then after they have fixed it all?
     
  16. kitty55

    kitty55 Type 1 · Well-Known Member

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    What is I meant obviously;)
     
  17. jodysd6

    jodysd6 · Well-Known Member

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    Postage is now £4.95 :)
     
  18. Emmotha

    Emmotha Type 1 · Well-Known Member

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    Have they taken money? My PayPal account says pending
     
  19. jack412

    jack412 Type 2 · Expert

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    it will be interesting to see how long you can streach a sensor, the CGM are running at 5 weeks
     
  20. daniT1D

    daniT1D Type 1 · Well-Known Member

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    I don't believe you can Jack, the reader counts down from 14 days once the sensor is activated.


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