1. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  2. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2021 »
    Dismiss Notice
  3. Diabetes Forum should not be used in an emergency and does not replace your healthcare professional relationship. Posts can be seen by the public.
    Dismiss Notice
  4. Guest, stay home, stay safe, save the NHS. Stay up to date with information about keeping yourself and people around you safe here and GOV.UK: Coronavirus (COVID-19). Think you have symptoms? NHS 111 service is available here.
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Libre Fail!

Discussion in 'Type 1 Diabetes' started by smag3, Jan 20, 2018.

  1. smag3

    smag3 Type 1 · Well-Known Member

    Messages:
    104
    Likes Received:
    157
    Trophy Points:
    83
    Last of 4 in the drawer and my reader is not finding my new sensor.
    Have phoned Abbot but no one there till Monday!
    You cannot have an emergency over the weekend fellow diabetics.
    I am sure in the past I have phoned an international number. Does anyone know a 7 days a week help number for them?
    Hey ho. Going to have to go to chemist now as it is so long since I used a finger prick that my sticks are out of date!
    Have to say this is my first fail in 2.5 years. Just so happens that it is on my last sensor.
    Note to self, order before the last one is due to go on.
     
    • Like Like x 1
  2. becca59

    becca59 Type 1 · Well-Known Member

    Messages:
    2,072
    Likes Received:
    2,652
    Trophy Points:
    198
    ☹️ very frustrating!
     
    • Like Like x 1
  3. Antje77

    Antje77 LADA · Moderator
    Staff Member

    Messages:
    9,904
    Likes Received:
    6,525
    Trophy Points:
    198
    If you're on facebook you can ask if someone has a spare in one of the libre groups. Or maybe you can ask on this forum, but not sure if it's allowed.
     
  4. Juicyj

    Juicyj Type 1 · Expert
    Retired Moderator

    Messages:
    8,367
    Likes Received:
    6,684
    Trophy Points:
    198
    Hi @smag3 You have been lucky with your sensor fails, i've had about 3 in the last year ! It's good to keep a back up on the BG strips though.
     
  5. smag3

    smag3 Type 1 · Well-Known Member

    Messages:
    104
    Likes Received:
    157
    Trophy Points:
    83
    Yes, good idea. Thank you
     
  6. smag3

    smag3 Type 1 · Well-Known Member

    Messages:
    104
    Likes Received:
    157
    Trophy Points:
    83
    Yes indeed. Lessons learned. My pharmacist gave me some test strips to see me over till I can get a prescription for them. She also rang round to see if any other chemists held libre stock that I could buy. They don't!
    Feels very weird not having my sensor on I must say.
     
  7. Scott-C

    Scott-C Type 1 · Well-Known Member

    Messages:
    2,475
    Likes Received:
    2,726
    Trophy Points:
    158
    Have you tried charging the reader? I vaguely recall reading somewhere that if the charge is too low, it can throw it out.
     
  8. Chowie

    Chowie Type 1 · Well-Known Member

    Messages:
    425
    Likes Received:
    208
    Trophy Points:
    83
    This what Abbott told me that I should have done and I assume that their excuse for not replacing it

    Regarding to your FreeStyle Libre Reader, we kindly ask you to perform the 'Reader Test' by doing this steps.

    1) Turn on your Reader first.
    2) Kindly click on the settings icon which locate on the top right hand corner.
    3) Under the Settings - please go under System Status.
    4) Choose the option Reader Test.
    5) Kindly go through the Reader Test until it complete.

    Once done, kindly press and hold the home button for 30 seconds to restart the Reader.

    This short troubleshooting step is taken to reset and ensure that your reader is working properly. Once these steps are taken, you may proceed to see if the scanning issue reoccurs.
     
  9. Squire Fulwood

    Squire Fulwood Type 2 · Expert

    Messages:
    6,063
    Likes Received:
    4,824
    Trophy Points:
    178
    It isn't allowed. There have been a few people asking if anyone has a spare that they can buy and the thread was closed due to trading being banned.
     
    • Informative Informative x 1
  10. Fairygodmother

    Fairygodmother Type 1 · Well-Known Member

    Messages:
    3,731
    Likes Received:
    5,240
    Trophy Points:
    198
    Just did this when the reader said it couldn’t read a new sensor - it worked.
     
  11. Margie@home

    [email protected] Type 1 · Member

    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    43
    I have a question about Libre. I rely on mine a lot and once I dropped the reader down the toilet It always happens at weekends and Can’t get in touch till Monday to order more.
    Has anyone worn one on a flight to Europe? I need to find out the best way. I asked the airline but one said it’s medical so should be okay another said I should have a doctors letter. Doctors are a bit busy and it’s impossible to get an appointment before3 weeks.
    I am lost without the Libre as I can’t tell when my blood is low.
    Thank you all Margie @ home
     
  12. smw99

    smw99 Type 2 · Well-Known Member

    Messages:
    109
    Likes Received:
    138
    Trophy Points:
    83
    I've worn one on European flights and to America with no problems. I didn't set off the sensor but would have warned anyone who had to pat me down that it was there.
     
  13. Margie@home

    [email protected] Type 1 · Member

    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    43
    Thank you for the prompt reply. I think I will wear my Libra sensor to fly. I will switch the reader off while the plane is in the air.
    I saw my specialist two weeks ago and he is going to recommend I get a supply of Libre sensors. Have you endured about them yet?
    It saves a fortune in testing strips.
     
  14. EllieM

    EllieM Type 1 · Moderator
    Staff Member

    Messages:
    3,530
    Likes Received:
    1,977
    Trophy Points:
    198
    I've worn them on international flights without issue. However, I would urge libre users to keep a stock of blood testing strips and occasionally check their meter as they can become inaccurate....
     
  15. Chowie

    Chowie Type 1 · Well-Known Member

    Messages:
    425
    Likes Received:
    208
    Trophy Points:
    83
    I wear one on a domestic flight and go through security at least once a week, no issues at all, international has the same screening, but I'm on Oz.
     
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook