No Activation Email

J

Jumping_Bean

Newbie
Messages
1
You can ignore this username. I tried to sign up a week ago with another username and a regular outlook email address but didn't get my activation email. I have emailed [email protected] twice but am getting no response.

I have also tried the 'Ask a question' form but I am getting blocked as it seems I am classed as spam!

Does anyone check the inbox for the forum email?
 
azure

azure

Expert
Messages
9,780
Type of diabetes
Type 1
Treatment type
Pump
Jumping_Bean said:
You can ignore this username. I tried to sign up a week ago with another username and a regular outlook email address but didn't get my activation email. I have emailed [email protected] twice but am getting no response.

I have also tried the 'Ask a question' form but I am getting blocked as it seems I am classed as spam!

Does anyone check the inbox for the forum email?
Click to expand...

Hi :)

Have you checked your junk mail inbox? Sometimes activation emails mistakenly go into Junk/Spam.

I'll pass this on to a member of the admin team so hopefully all will be sorted for you very soon :)
 
lowedb

lowedb

Well-Known Member
Messages
254
Type of diabetes
Type 2
Treatment type
Tablets (oral)
I had the same problem initially. The forum doesn't like some email addresses. So I guess any emails for help also get blocked (at least I hope I wasn't being ignored). Tried again with a less controversial email and it all worked fine. I came across a similar issue with Facebook which is why I tried an alternative.
 
Coopsman1

Coopsman1

Well-Known Member
Messages
52
Type of diabetes
Type 1
Treatment type
Insulin
I had exactly the same problem with my yahoo email. I eventually got an email from the help email, so please be patient. I think it took 2-3 weeks to reply, but this was over the Xmas period.
 
Giverny

Giverny

Admin
Administrator
Messages
1,683
Type of diabetes
Friend
Treatment type
I do not have diabetes
Dislikes
Dishonest people, pessimism, spiders, mushrooms.
There's been an issue with our server config, this should be resolved now. If anyone's still having trouble, please drop me a PM.
 
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T

timat22

Member
Messages
13
Type of diabetes
Type 2
Treatment type
Insulin
I've been having the same problem this week and it was only resolved by phone call.
I to had emailed twice with no response.
So I guess problem still exists.
 
Juicyj

Juicyj

Expert
Retired Moderator
Messages
9,028
Type of diabetes
Type 1
Treatment type
Pump
Dislikes
Hypos, rude people, ignorance and grey days.
timat22 said:
I've been having the same problem this week and it was only resolved by phone call.
I to had emailed twice with no response.
So I guess problem still exists.
Click to expand...

Tagging @Giverny to respond to this.
 
wiseowl_123

wiseowl_123

Well-Known Member
Messages
893
Type of diabetes
Type 2
Treatment type
Diet only
Dislikes
Bullies & Cauliflower cheese
@Juicyj Good evening I have never received email notifications(thought it was me);)
 
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