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No Activation Email

Discussion in 'Greetings and Introductions' started by Jumping_Bean, Jan 21, 2017.

  1. Jumping_Bean

    Jumping_Bean · Newbie

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    You can ignore this username. I tried to sign up a week ago with another username and a regular outlook email address but didn't get my activation email. I have emailed [email protected] twice but am getting no response.

    I have also tried the 'Ask a question' form but I am getting blocked as it seems I am classed as spam!

    Does anyone check the inbox for the forum email?
     
    • Informative Informative x 1
  2. zand

    zand Type 2 · Expert

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  3. azure

    azure Type 1 · Expert

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    Hi :)

    Have you checked your junk mail inbox? Sometimes activation emails mistakenly go into Junk/Spam.

    I'll pass this on to a member of the admin team so hopefully all will be sorted for you very soon :)
     
  4. lowedb

    lowedb Type 2 · Well-Known Member

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    I had the same problem initially. The forum doesn't like some email addresses. So I guess any emails for help also get blocked (at least I hope I wasn't being ignored). Tried again with a less controversial email and it all worked fine. I came across a similar issue with Facebook which is why I tried an alternative.
     
    • Informative Informative x 1
  5. Coopsman1

    Coopsman1 Type 1 · Well-Known Member

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    I had exactly the same problem with my yahoo email. I eventually got an email from the help email, so please be patient. I think it took 2-3 weeks to reply, but this was over the Xmas period.
     
  6. Giverny

    Giverny Friend · Admin
    Administrator

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    There's been an issue with our server config, this should be resolved now. If anyone's still having trouble, please drop me a PM.
     
    • Like Like x 1
  7. timat22

    timat22 Type 2 · Member

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    I've been having the same problem this week and it was only resolved by phone call.
    I to had emailed twice with no response.
    So I guess problem still exists.
     
  8. Juicyj

    Juicyj Type 1 · Moderator
    Staff Member

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    Tagging @Giverny to respond to this.
     
  9. wiseowl_123

    wiseowl_123 Type 2 · Well-Known Member

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    @Juicyj Good evening I have never received email notifications(thought it was me);)
     
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