So very sorry to hear about your husband
@Donnellysdog. I hope you get some answers from the Clinical Director. It won't bring your husband back but it might help you understand a little more.
Dr Unwins Practice is indeed rare and excellent and we hope his influence rubs off on many other gp's in the not too distant future.
I joined the PPG to help. Whoever I can and whenever I can. I have my first webinar on the 17th Sept and I am looking forward to finding out just how it ticks. I've never done anything like this before so it's a learning curve. Thanks for the info too. I have read the PPG pdf. A key part of the criteria is to encourage patients to take control of their own and their families health which is exactly what I have done and am doing. And I will take the first opportunity to feedback to the practice my results (as I mentioned in my earlier post). Another criteria is organising health promotion events. Birmingham this last weekend was a start for me and again I'm looking forward to feeding details back (and hopefully arranging many more). I felt it was a very positive meeting of like minded individuals who came together to try and help nudge these Drs out from in between the rock and the hard place. It's a mammoth task as we know. Like changing the direction of the Titanic manually. It gives me hope that politicians were caught between a rock and a hard place before women got the vote. Thankfully things moved on but it wasn't an easy road for the Suffragets.
Another criteria, advising the practice of the patient perspective and providing an insight into the responsiveness and quality of services. I feel I can help here.
Regular communication with the patient population. Again I hope to help here, not just fellow diabetics either.
The practice managers email address was highlighted on their website so obviously its there so people can use it, which i did. I just signed my name and added ' member of the PPG' but the PPG addition wasn't necessary. I'm still entitled to get this info from my practice as any one else would be. Email for me is far easier than writing a letter and posting/delivering.
I wasn't complaining at all and hope it didn't come over that way, I was just asking for stats. And my next step would be a step I would take even if I wasn't in the PPG to be honest. I'm hoping my surgery will be responsive and at least listen to what I have to say.
Fingers crossed something good comes out of everyone's efforts so far. It's been amazing.
It's late and time for bed.
Night folks.