This happened today.....have xxxx peopl'e names......copy of email that I have just sent to dvla
Dear DVLA and xxxxx (DSN)
Just to inform you what has happened today with my GP.
Whilst I was out today, I had a phone message left from a lady called xxxxxx from xxxxxsurgery who said the Dr xxxxxx had received the letter from DVLA today and that there was no need for me to have a special appointment as he could complete the form without seeing me except for my eyes which would take 2 minutes when I see him for my routine appointment on Friday 13th August 2010.
I phoned up the surgery and asked to speak to XXXXX, and initially got told she was on 1/2 day and could I phone back tomorrow. I said no, and I wanted to speak to the practice manager. After holding on for 8 minutes the receptionist said that XXXXX was available and would speak to me.
XXXXX said that she had double checked the form with Dr XXXXX (despite it being addressed to Dr XXXXX) and that it was not necessary for me to book to have an examination, and again that the 2 minute eye check could be done, or if I had an opticians prescription, the information could be taken off the opticians form.
I told xxxxx that this was NOT what the DVLA had written to me, and that they had requested that Dr xxxxx examine me and that I took my blood test records with me. Again, she started to argue with me saying that is not what the DVLA wanted and that they completed all the forms without seeing the patients. I stated to her that if I was not seen by a GP as requested by the DVLA then I would go to my solicitor and I would be contacting the PCT Chief Executive to lodge a formal complaint, and if I lost my livelihood because they had not examined me properly as requested then I would sue them for loss of earnings and additional stress that they are causing to a person that has suffered from depression for the past 7 years and they are contributing towards more. She then said that they weren't denying me an appointment, but they only needed to check my eyes and this could be done on my routine appointment.
I stated that Dr xxxxx was being paid by the DVLA to examine me and to look at my blood readings. She again said this was unusual, I said to her that the DVLA were requesting this probably because the GP's at the practice had never, ever looked at my daily readings, and that I had never been asked about my diabetes since I joined the practice 2.5 years ago. She said that was unusual because I should be having a yearly check up with them, I told her that I had only ever had 1 appointment with a diabetic nurse, as they had never called me in except for that one occasion. I also stated again, that the only reason I felt it was necessary to go the hospital when I had been under GP care for 20 years was because the GP's here would only allow me 2 bloodstrips a day, and they only increased because the GP's were told to by the hospital consultant. I said to xxxxx that this was the likely reason why the DVLA have stipulated to me that I was to be examined by Dr xxxxx and he was to review my blood readings properly.
She said that she would book an appointment for August 20th, but that she would have to inform Dr xxxxx, so I am now expecting a phone call from Dr Wiley to tell me that the appointment xxxx has booked will be cancelled, or for Dr xxxxx to be horrible to me when I see him for my routine appointment next week.
Last week I had hell from the Senior Practitioner at the surgery when I asked her for a GP to look at my daily blood tests prior sending in a report on me. She said that she didn't care what my daily readings were and that from my HbA1C she could knew that my readings were somewhere between 2 and 20 on my daily records. She also noted in big capital letters on my computer information, that I had been told that ANY GP could fill in the report and that I did not need to be seen.
I have spoken to a lovely gentleman at the DVLA this afternoon, who has said that they will send out a personal letter to Dr xxxxx detailing what they require from him.
I cannot take all this additional stress that this is causing me. The GP's appear to want to take money form the DVLA without examining me properly. I am left absolutely bawling my eyes out, upset and very, very low.
I do not think I am going to be treated fairly by the GP's now, I should not have to be put in a position where I am having to threaten them with solicitors and reporting them to the PCT.
Thank you to the DVLA for listening to me this afternoon and sending out a 2nd letter to the GP practice, but I really am not expecting to be treated fairly at all by the GP's, as so far they have just completely ignored the letter that I have shown them, offered them and told them about i.e. reviewing my daily blood test results. They have stipulated and written on my notes that I do not need to be examined, and this was by the senior practitioner, so I hold out no hope at all that they will adopt any decency about them when they examine me.
I just want to confirm in writing these details to you so that if they cancel my appointment, or do not conduct a proper examination of me, so that you are aware of the conduct that this practice has towards examining people for DVLA medical queries.
Many thanks
Sharon xxxxx