slip
Well-Known Member
Morning all, BGs have been good recently, and I was just checking my averages on the libre reader, so for the last 7 days it's 6.7, 14 days it's 8.4, 30 days it's 9.0 and 90 days 8.7. Time in target - 7 days=9% below, 83% in, 8% above, 14 days = 5%,69%, 26%, 30 days =4%,61%, 35% 90 days =5%,64%, 31%. And daily patterns, this week has been very tight with the light blue area where as the others have large expanses of light blue! - I think that sums up nicely what happened over Christmas!
@MeiChanski I think your manager is a <insert derogatory word> however look at it from their side, a table you were in charge of didn't have a trouble free and enjoyable time.
You've admitted you're too quick at tapping in the orders, and then there was miscommunication to the kitchen - or perhaps not clear enough instructions? And as far as the customer was concern there was a mishap with one dish. If you had taken a minute longer to make sure the order was entered correctly in the first place your manager wouldn't have outed you in whats app, you wouldn't feel shamed, the manager wouldn't have had a go and the customer would have had an enjoyable time..........As i say i think your manager can't manage their way out of a paper bag, but that isn't the customers fault and in hospitality the customer is king (except when they are blatantly wrong!
How many other tables did you manage at that time? I would be open and honest with your manager and admit what happened (and that in future you'll correct it - you've learned something from this) but also point out that was one table out of however many you covered. And start looking for something else.
@MeiChanski I think your manager is a <insert derogatory word> however look at it from their side, a table you were in charge of didn't have a trouble free and enjoyable time.
You've admitted you're too quick at tapping in the orders, and then there was miscommunication to the kitchen - or perhaps not clear enough instructions? And as far as the customer was concern there was a mishap with one dish. If you had taken a minute longer to make sure the order was entered correctly in the first place your manager wouldn't have outed you in whats app, you wouldn't feel shamed, the manager wouldn't have had a go and the customer would have had an enjoyable time..........As i say i think your manager can't manage their way out of a paper bag, but that isn't the customers fault and in hospitality the customer is king (except when they are blatantly wrong!
How many other tables did you manage at that time? I would be open and honest with your manager and admit what happened (and that in future you'll correct it - you've learned something from this) but also point out that was one table out of however many you covered. And start looking for something else.