Just going through the process of putting in a claim for 'Lost, damaged and delayed inland post'.....received a package this morning with the packaging was ripped and contents missing.....was just some heart shaped charm trinkets for something I am making for our wedding ......cost was less than £2 and lots of forms / evidence to submit ....
.....will have to await Royal Mails verdict in due course but think it is still the right thing to do to make a claim on the basis of principle of the matter....
....hope whoever chose to rip open the packaging is happy with their actions and disappointed with what they found....
.....in the meantime, have reordered what was missing as still need it and fingers crossed it arrives in one piece this time....