Annb
Expert
Brilliant sunshine here at the moment. Forecast says mostly cloudy at the moment but rain later. Well I'll enjoy the sunlight while I can. BG at 4.30 am was 9.1 - currently 9.4. I suppose I should do something about breakfast and try to get that down a bit.
Is anyone familiar with the expression (Scots): she'll no miss you and hit the wa', meaning someone will be on target with their accusation or in berating a wrongdoer? DIL is very much that person normally but recently has seemed less able to be so. Her elder daughter, on the other hand, is very much that person and seems to have very few inhibitions concerning the feelings of the target of her ire. Well, she took over the case of a garage providing very poor service for her mother's car.
The car was a 2nd hand one bought in Inverness which, after about a year broke down because the timing belt had broken. The car needed a new engine and (although it should have been taken back to the original dealer - the timing belt shouldn't have broken in that time) it was taken in to a local garage which is the agent for that kind of car. A new engine was needed and, eventually fitted. Neil suspected that the engine was not new since the £3,000 charge was about the price, he thought, for a reconditioned engine to be fitted. However, the job was done and the car was running again. 8 months later, the same thing happened again. Back to the local garage. The damage wasn't so bad this time and a new engine was not required but the repair was to cost £900. Surely, DIL thought, a new engine is under warranty so the garage should be responsible for the repair. But, no - there was no warranty. DIL would have to pay for the repair.
Elder granddaughter came into action, pointing out the garage's responsibility under consumer law and explaining that they had supplied a repair that was not fit for purpose. There is no way that a timing belt should break again. After all, along with the new engine, the timing belt was new so either it was faulty, or it was wrongly fitted. Garage had to admit that the engine was not new, but reconditioned and, believe it or not, the timing belt was the old one that they had repaired and put back on.
The garage is not admitting any liability but they have offered "as a gesture of goodwill" to repair the engine free of charge. Success for the outspoken granddaughter! Nobody in the family will trust that garage again and, I'm sure, it could be taken further. But I know so little about engines and cars that I'm not sure about that. Anyway, the car will be repaired free of charge so it's a winner for granddaughter.
Is anyone familiar with the expression (Scots): she'll no miss you and hit the wa', meaning someone will be on target with their accusation or in berating a wrongdoer? DIL is very much that person normally but recently has seemed less able to be so. Her elder daughter, on the other hand, is very much that person and seems to have very few inhibitions concerning the feelings of the target of her ire. Well, she took over the case of a garage providing very poor service for her mother's car.
The car was a 2nd hand one bought in Inverness which, after about a year broke down because the timing belt had broken. The car needed a new engine and (although it should have been taken back to the original dealer - the timing belt shouldn't have broken in that time) it was taken in to a local garage which is the agent for that kind of car. A new engine was needed and, eventually fitted. Neil suspected that the engine was not new since the £3,000 charge was about the price, he thought, for a reconditioned engine to be fitted. However, the job was done and the car was running again. 8 months later, the same thing happened again. Back to the local garage. The damage wasn't so bad this time and a new engine was not required but the repair was to cost £900. Surely, DIL thought, a new engine is under warranty so the garage should be responsible for the repair. But, no - there was no warranty. DIL would have to pay for the repair.
Elder granddaughter came into action, pointing out the garage's responsibility under consumer law and explaining that they had supplied a repair that was not fit for purpose. There is no way that a timing belt should break again. After all, along with the new engine, the timing belt was new so either it was faulty, or it was wrongly fitted. Garage had to admit that the engine was not new, but reconditioned and, believe it or not, the timing belt was the old one that they had repaired and put back on.
The garage is not admitting any liability but they have offered "as a gesture of goodwill" to repair the engine free of charge. Success for the outspoken granddaughter! Nobody in the family will trust that garage again and, I'm sure, it could be taken further. But I know so little about engines and cars that I'm not sure about that. Anyway, the car will be repaired free of charge so it's a winner for granddaughter.