A hug for the hassle of all that
@gennepher .
Something I fear is only going to simply increase with time.
Almost lost track of the apps if have had to use to get similar type forms regarding appointments etc
One has to fear for those less tech-able or phobic, who will be finding themselves corralled into using a system they simply won't be able to cope with.
I may have mentioned, while no tech whizz kid, I can & did use computers and forms quite capably prior to accident .
But since have had some issues, and currently being assessed to see if there's an underlying reason .
Some of thrse parties are experienced in dealing with people with my difficulties.
( One aspect is I find myself completely overwhelmed & stressed at times, completing forms, or almost anything that presents the slightest difficulty on line.
Car tax, parking permit, are recent non medical examples )
It's been mentioned by me in several meetings I get over anxious, then tense, then abandon the attempt in frustration .
At which point I either breathe and go again another day if it's sufficiently important or all too likely store it in my mind fur later retrieval....then erase all memory of it ...DOH.
Only recalled when it's mentioned I haven't done it yet, and then it's a rinse & repeat of the above scenario ....with similar results.
An example is one of my more recent forms was an excel form regarding my mental outlook, mood, etc
It ran to over a 100 lines of cells with compulsory options/questions to complete with explanation or yes,/no for each line.
Now given I don't have an editable excel on my laptop & excel is an £80 purchase, it left me using my mobile to fill in the cells .
Scrolling left to right, ( document was wide as well as long )
Editing my replies, I managed to delete cells randomly & in frustration ended up saving it 3 or 4 times in tattered portions with cells deleted in error on the document before abandoning the attempt completely.
Seems it's critical to my appointment so the lady at pals stepped up and was an absolute angel
Sent over a word doc I could see on the laptop, edit & save.....bingo .
I'm no technophobe but I do struggle more, and that was sent by a party that was & should have been aware people coming to it might not have the right state of mind for such mental gymnastics.
How on earth my mum or dad if left alone could have coped with that, or much of the procedures as you point out, god only knows .
I fear many will rightly feel abandoned as the hand over to a stuttering 'information' access system continues at pace.
I'd liken it to the spread of pay & display parking apps (of which each borough seems to have it's own preferred app you have to download)
For those unaware, many complain they can't park in London because they are not comfortable using banking apps or parking apps or even using a smartphone (a lot of elderly drivers I'd imagine)
They are having to abandon the idea of driving somewhere in London & parking up, simply because there is no other option if you want to park your car in the majority of locations.
I think the word that applies to them & far too many as this & various incarnations of a wobbly version of AI interaction is rolled out covering every facet of life is 'ostracized '....and that group is growing by the day.
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